Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/18/2565 Speirs Gumley Property Management PF000160
FTS/HPC/LM/18/3392 Charles White Ltd PF000153 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
Proposed PFEO LM.18.3392_.pdf (118.17 KB)
, , ,
FTS/HPC/PF/18/2074 Hacking and Paterson PF000288
FTS/HPC/PF/18/3360 James Gibb Property Management Ltd PF000103
FTS/HPC/PF/18/1483 Apex Property Factor Ltd PF000383 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , , , ,
FTS/HPC/PF/18/2966 Queens Cross Factoring PF000394 Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code) ,
Proposed PFEO.pdf (218.89 KB)
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FTS/HPC/PF/18/3226 W.M. Cumming, Turner & Watt PF000269 , ,
FTS/HPC/PF/18/2322 Apex Property Factor PF000383 , ,
PFEO PF.18.2322_Redacted.pdf (210.21 KB)
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FTS/HPC/PF/18/2683 The City of Edinburgh Council PF000350
FTS/HPC/PF/18/3186 Hacking and Paterson Management Services PF000288