Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files	Upper Tribunal Decision(s)
Cunningham Housing Association Ltd	PF000210	FTS/HPC/PF/17/0381	6 Mar, 2018	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.17.0381_Redacted.pdf (118.55 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.17.0381_Redacted.pdf (169.64 KB) , Document Property Factor Enforcement Order (PFEO) - PF.17.0381_Redacted.pdf (116.8 KB) , Document Written Decision (Failure to Comply with Order).pdf (120.84 KB) , Document Written Decision (Review) - PF.17.0381_Redacted.pdf (141.89 KB)
Aberdeen City Council	PF000255	FTS/HPC/PF/17/0255	20 Feb, 2018		Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.17.0255_Redacted.pdf (282.55 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.17.0255_Redacted.pdf (543.25 KB) , Document Property Factor Enforcement Order (PFEO) - PF.17.0255_Redacted.pdf (269.28 KB) , Document Written Decision (Failure to Comply) (PFEO) - PF.17.0255_Redacted.pdf (205.74 KB) , Document Written Decision (Certificate of Compliance) - PF.17.0255_Redacted.pdf (162.3 KB)
South Lanarkshire Council	PF000184	FTS/HPC/PF/17/0380	12 Feb, 2018		Document decision (failure to comply)-prop PFEO - PF.17.0380_Redacted.pdf (464.58 KB) , Document proposed PFEO - pf.17.0380_Redacted.pdf (122.2 KB) , Document Written Decision (Failure to Comply) (PFEO) redacted- PF.17.0380.pdf (114.06 KB) , Document Written Decision (Certificate of Compliance) - PF.17.0380_Redacted.pdf (87.85 KB)
Link Housing Association	PF000355	FTS/HPC/PF/17/0304	9 Feb, 2018		Document Written Decision (Failure to Comply) (No PFEO) - PF.17.0304_Redacted.pdf (383.12 KB)
Speirs Gumley Property Management	PF000160	FTS/HPC/PF/17/0368	8 Feb, 2018		Document notice of rejection - PF.17.0368.pdf (185.7 KB)
Ross and Liddell	PF000196	FTS/HPC/PF/17/0262	1 Feb, 2018	Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code)	Document Decision (Complied) pf.17.0262_Redacted.pdf (498.74 KB)
Speirs Gumley Property Management	PF000160	FTS/HPC/PF/17/0406	30 Jan, 2018	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code)	Document Complied Decision_Redacted pf.17.0406.pdf (150.38 KB)
Bield Housing & Care	PF000146	FTS/HPC/PF/17/0241	29 Jan, 2018		Document proposed PFEO signed - PF.17.0241_Redacted.pdf (189.35 KB) , Document decision not commplied prop PFEO - PF.17.0241_Redacted.pdf (970.3 KB) , Document Property Factor Enforcement Order (PFEO) - PF.17.0241_Redacted.pdf (197.26 KB) , Document Written Decision (Revoke Order) - PF.17.0241_Redacted.pdf (205.06 KB)
James Gibb Property Management Ltd	PF000103	FTS/HPC/PF/17/0346	26 Jan, 2018	Written statement of services (Section 1 of Code), Insurance (Section 5 of Code), Property Factor Duties	Document Decision - signed - PF.17.0346_Redacted.pdf (325.83 KB) , Document proposed PFEO - signed - PF.17.0346_.pdf (188.97 KB) , Document Written Decision (Failure to Comply) (PFEO). pf.17.0346_Redacted.pdf (186.31 KB) , Document PFEO pf.17.0346_Redacted.pdf (146.81 KB) , Document Compliance decision PF.17.0346_Redacted.pdf (1.03 MB)
James Gibb Property Management Ltd	PF000103	FTS/HPC/PF/17/0367	22 Jan, 2018	Insurance (Section 5 of Code)	Document Proposed PFEO pf.17.0367_Redacted.pdf (196.8 KB) , Document Decision pf.17.0367_Redacted.pdf (747.15 KB) , Document PFEO - pf.17.0367_Redacted.pdf (168.52 KB) , Document Failure to Comply with Order.pdf (297.72 KB)	[2019] UT 21, [2020] UT 27, [2020] UT 28