Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Case Reference Number	Property Factor	Property Factor Registration Number	Application complaints	Date	Files
FTS/HPC/PF/21/1613	Redpath Bruce Property Management Ltd	PF000110	Communication and consultation (Section 2 of Code)	18 Oct, 2021	Document PF.21.1613 - Decision_Redacted.pdf (327.16 KB)
FTS/HPC/PF/21/1569	Lancefield Quay Riverside LTD	PF000716		13 Oct, 2021	Document Decision FTSHPCPF211569 Redacted.pdf (136.94 KB)
FTS/HPC/PF/21/1425	James Gibb	PF000103		11 Oct, 2021	Document PF.21.1425 Decision Slateford Road.pdf (313.25 KB) , Document PF.21.1425 Proposed PFEO.pdf (391.3 KB) , Document PF.21.1425 Certificate of Compliance.pdf (316.89 KB)
FTS/HPC/PF/21/1425	James Gibb	PF000103	Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	11 Oct, 2021	Document PF.21.1425 PFEO Slateford Road.pdf (420.33 KB)
FTS/HPC/PF/21/1057	Lowther Homes Limited	PF000785	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	8 Oct, 2021	Document Written Decision 21.1057_Redacted.pdf (236.28 KB) , Document Proposed PFEO 21.1057_Redacted.pdf (276.03 KB) , Document Compliance Decision Property Factor_Redacted.pdf (236.53 KB)
FTS/HPC/PF/21/1377	W.M. Cumming, Turner & Watt	PF000269		8 Oct, 2021	Document PF.21.1377 Decision.pdf (485.35 KB) , Document PF.21.1377 PFEO (proposed).pdf (523.01 KB) , Document Certificate of Compliance PF 21.1377 _Redacted.pdf (378.23 KB)
FTS/HPC/PF/21/1377	W.M. Cumming, Turner & Watt	PF000269	Property Factor Duties	8 Oct, 2021	Document PFEO PF.21.1377.pdf (586.51 KB)
FTS/HPC/PF/21/1377	W.M. Cumming, Turner & Watt	PF000269	Property Factor Duties	8 Oct, 2021	Document PF.21.1377 Failure to Comply with PFEO Decision.pdf (403.88 KB)
FTS/HPC/PF/21/1275	Trinity Factoring Services Ltd.	PF000170	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	4 Oct, 2021	Document Written Decision (Failure to Comply) (Proposed PFEO) PF.21.1275_Redacted.pdf (261.39 KB) , Document D.Forbes v Trinity PFEO FINAL (002)_Redacted.pdf (163.57 KB) , Document D.Forbes v Trinity Decision re Compliance Final_Redacted.pdf (408.24 KB)
FTS/HPC/PF/21/0079	James Gibb Property Management	PF000103	Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	21 Sep, 2021	Document Decision0079_Redacted.pdf (173.92 KB) , Document PFEO PF.21.0079_Redacted.pdf (139.08 KB) , Document ComplyDecision (002)_Redacted.pdf (136.46 KB)