Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
River Clyde Homes	PF000152	FTS/HPC/PF/19/3715	3 Sep, 2020	Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code)	Document Written Decision (Failure to Comply) Proposed PFEO PF.19.3715.pdf (349.12 KB) , Document Proposed Property Factor Enforcemnet Order PF.19.3715.pdf (327.97 KB) , Document Property Factor Enforcement Order (PFEO) - PF.19.3715.pdf (331.42 KB) , Document Certificate of Compliance - PF.19.3715.pdf (307.5 KB)
James Gibb Residential Factors		FTS/HPC/PF/20/1634	2 Sep, 2020		Document Written Decision (Rejection) PF.20.1634 (1)_Redacted.pdf (702.77 KB)
Apex Property Factor (Property Factor)		FTS/HPC/PF/19/3559	27 Aug, 2020	Property Factor Duties	Document Written Decision (Failure to Comply) PF.19.3559.pdf (265.54 KB) , Document Proposed Property Factor Enforcement Order (PFEO) PF.19.3559 (1).pdf (253.86 KB) , Document Property Factor Enforcement Order PF.19.3559.pdf (76.57 KB)
Abbey Forth Property Management Limited	PF000256	FTS/HPC/PF/19/3989	25 Aug, 2020	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code)	Document Written Decision (Failure to Comply) No PFEO PF.19.3989.pdf (276.12 KB)
Hacking and Petterson	PF000288	FTS/HPC/PF/19/4048	19 Aug, 2020	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code)	Document Rejection decsion PF.19_4048.pdf (177.5 KB)
The Wheatley Group - Yourplace Property Management (Property Factor)	PF000212	FTS/HPC/PF/20/0142	18 Aug, 2020	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Rejection PF.20_0142.pdf (177.1 KB)
Clouch Housing Association (Property Factor)		FTS/HPC/PF/19/2628	30 Jun, 2020	Written statement of services (Section 1 of Code), Property Factor Duties	Document rejection decision 19-2628 (1)_Redacted.pdf (145.03 KB)
Parkhead Housing Association (Property Factor)	PF000252	FTS/HPC/PF/20/0960	28 Mar, 2020	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document rejection decision PF-20-0960_Redacted.pdf (142.6 KB)
James Gibb Residential Factors	PF000103	FTS/HPC/PF/19/3477	13 Mar, 2020	Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Reject) - PF.19.3477.pdf (105.1 KB)
MXM Property Solutions	PF000290	FTS/HPC/PF/20/0046	13 Mar, 2020	Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code)	Document Written Decision (Failure to Comply) PF.20.0046.pdf (324.21 KB) , Document Property Factor Enforcement Order (Proposed) PF.20.0046.pdf (336.85 KB) , Document Written Decision Failure to Comply (No Proposed PFEO) - PF.20.0046.pdf (315.69 KB)