Property Factors Decisions
Decisions are listed by the latest hearing date.
The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).
Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .
NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.
If you have any questions regarding results on this page please contact us.
| Property Factor | Property Factor Registration Number | Case Reference Number | Hearing Date | Application complaints | Files | Upper Tribunal Decision(s) |
|---|---|---|---|---|---|---|
| Residential Management Group | PF000195 | FTS/HPC/PF/19/3788 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) | , , | ||
| Apex Property Factor | PF000383 | FTS/HPC/PF/19/3126 | Property Factor Duties | , , , | ||
| Atholls Ltd | PF000316 | FTS/HPC/PF/20/0826 | Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code) | |||
| Newton Property Management | PF000108 | FTS/HPC/PF/19/2260 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code) | , , , , | ||
| Newton Property Management | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code) | |||||
| Levern Property Services LTD | PF000096 | FTS/HPC/PF/19/2980 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties | , , , | ||
| W.M. Cumming, Turner & Watt | PF000269 | FTS/HPC/PF/19/3291 | Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties | , , , , | ||
| South Lanarkshire Council | PF000184 | FTS/HPC/PF/19/4014 | Property Factor Duties | , , , , , | [2021] UT 24, [2021] UT 31, [2022] CSIH 41 | |
| FirstPort Property Services Scotland | PF000095 | FTS/HPC/PF/19/3373 | Property Factor Duties | |||
| MXM Property Solutions (Property Factor) | Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code) | , |