Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Apex Property Factor PF000383 FTS/HPC/PF/20/1368 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
Proposed PFEO PF.20.1368.pdf (279.01 KB)
, ,
PFEO. PF.20.1368.pdf (269.95 KB)
,
Cumming, Turner & Watt PF000269 FTS/HPC/PF/19/3983 , , ,
Decision PF.19.3983.pdf (143.74 KB)
,
PFEO PF.19.3983.pdf (118.18 KB)
,
James Gibb PF000103 FTS/HPC/PF/20/0214
Rejection Decision PF.20.0214.pdf (263.43 KB)
Residential Management Group Scotland PF000763 FTS/HPC/PF/20/1383 ,
Proposed PFEO - PF.20.1383.pdf (329.47 KB)
,
PFEO PF.20.1383_Redacted.pdf (575.35 KB)
Residential Management Group Scotland (Property Factor) PF000763 FTS/HPC/PF/20/1383 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Written decision (PF.20.1383).pdf (350.42 KB)
,
Proposed PFEO - PF.20.1383.pdf (329.46 KB)
Speirs Gumley Property Factor FTS/HPC/PF/20/0085 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/20/0627 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) , ,
Newton Property Management (Property Factor) FTS/HPC/PF/20/1372 Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Indigo Square PF000803 FTS/HPC/PF/20/0128
Glasgow West Enterprises LTD PF000329 FTS/HPC/PF/20/0402 , ,
Decision PF.20.0402_Redacted.pdf (120.88 KB)
[2021] UT 29, [2021] UT 30