Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/21/1073 Lowther Homes Limited PF000785
Decision PF.21.1073.pdf (289.1 KB)
FTS/HPC/PF/21/1340
rejection PF..21.1340_Redacted.pdf (241.81 KB)
FTS/HPC/PF/21/0629 N/A N/A Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/21/0602 First Port Property Services Scotland LTD PF000095 ,
FTS/HPC/PF/21/0603 + others First Port Property Services Scotland LTD PF000095
Decision - Kyle Court.pdf (314.05 KB)
FTS/HPC/PF/21/0429 Newton Property Management limited (Property Factor) PF000108 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
rejection PF.0429_Redacted.pdf (188.23 KB)
FTS/HPC/PF/21/1062 LAR Property Management C.I.C (Property Factor) PF000814 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
FTS/HPC/PF/21/1125 FirstPort Property Services Scotland PF000095
FTS/HPC/LM/21/1223 Ross & Liddle PF000196
Decision LM.21.1223.pdf (380.33 KB)
FTS/HPC/PF/21/0147 Trinity Factoring Services Ltd. PF000170 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties