Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/21/2385 Melville Property Ltd PF000731 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PF 21.2385 PFEO_Redacted.pdf (258.46 KB)
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FTS/HPC/PF/21/2388 Melville Property Ltd PF000731 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PF 21.2388 PFEO_Redacted.pdf (258.48 KB)
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FTS/HPC/PF/21/2397 Melville Property Ltd PF000731 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PF 21.2397 PFEO_Redacted.pdf (257.13 KB)
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FTS/HPC/PF/21/2401 Melville Property Ltd PF000731 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PF 21.2401 PFEO_Redacted.pdf (258.66 KB)
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FTS/HPC/PF/21/2503 Melville Property Ltd PF000731 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PF 21.2503 PFEO_Redacted.pdf (258.69 KB)
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FTS/HPC/PF/21/2615 Melville Property Ltd PF000731 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
PF 21.2615 PFEO_Redacted.pdf (259.03 KB)
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FTS/HPC/PF/21/3071 & FTS/HPC/PF/21/3232 Lowther Homes Property Management PF000785 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/22/0311 & FTS/HPC/PF/22/0312 Rentolease Property Management Ltd PF000111 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
FTS/HPC/PF/21/3012 James Gibb PF000103 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/21/1928 Thenue Housing PF000268