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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/LM/19/3717, FTS/HPC/LM/20/0334, FTS/HPC/LM/20/0283, FTS/HPC/LM/22/2063 Longford Property Management PF000723 , , , ,
FTS/HPC/PF/22/0929 FirstPort Property Services Scotland PF000095 Complaints resolution (Section 7 of Code) , , , ,
FTS/HPC/PF/22/1140 Charles White Ltd PF000153 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties
Document
Decision PF.22.1140_Redacted.pdf (567.35 KB)
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FTS/HPC/PF/22/0311 & FTS/HPC/PF/22/0312 Rentolease Property Management Ltd PF000111 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
FTS/HPC/PF/22/0644 Lowther Homes Ltd PF000785 Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
FTS/HPC/LM/22/1162 Abbey Forth Property Management PF000256
FTS/HPC/PF/22/1102 James Gibb Factors PF000103 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code)
FTS/HPC/PF/21/0404 Lloyd Younger Ltd PF000122 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/21/0188 James Gibb Property Management Ltd PF000103 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/21/2377 Melville Property Ltd PF000731 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
Document
PF 21.2377 PFEO_Redacted.pdf (257.73 KB)
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