Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Lowther Homes Limited PF000785 FTS/HPC/LM/21/0858
Decision.21.0858.pdf (284.8 KB)
,
Proposed PFEO.21.0858.pdf (243.71 KB)
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Trinity Factoring Services Ltd. PF000170 FTS/HPC/PF/21/0431
James Gibb Property Management PF000103 FTS/HPC/PF/21/0788 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code)
James Gibb Property Management PF000103 FTS/HPC/PF/21/0865 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Lowther Homes Limited PF000785 FTS/HPC/PF/21/0873
Rejection PF.21.0873_Redacted.pdf (131.33 KB)
River Clyde Homes PF000152 FTS/HPC/PF/21/0795 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties ,
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/21/0188
PF.21.0188 PFEO (10.10.2021).pdf (244.49 KB)
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Decision PF.21.0188_Redacted.pdf (171.1 KB)
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Proposed PFEO 0188 Redacted.pdf (139.7 KB)
Hacking and Paterson PF000288 FTS/HPC/PF/20/2250
Your Place PF000212 FTS/HPC/PF/20/2158 Complaints resolution (Section 7 of Code) , ,
PFEO PF.20.2158_Redacted.pdf (273.16 KB)
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James Gibb Property Management Ltd PF000103 FTS/HPC/PF/21/0954