Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
CTW, W.M. Cumming, Turner & Watt Property Managers PF000269 FTS/HPC/PF/21/1355
Ross & Liddell LTD PF000196 FTS/HPC/PF/21/1132 , ,
PFEO PF.21.1132_Redacted.pdf (119.86 KB)
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Newton Property Factor PF000108 FTS/HPC/PF/21/1412 ,
Newton Property Management limited (Property Factor) PF000108 FTS/HPC/PF/21/1436 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
James Gibb Residential Factor (Property Factor) PF000103 FTS/HPC/LM/21/1401 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
River Clyde Homes PF000152 FTS/HPC/PF/21/0327 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Park Property Management (Property Factor) PF000423 FTS/HPC/LM/21/1520 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code)
Lowther Homes Limited PF000785 FTS/HPC/PF/21/0889 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , ,
Lowther Homes Limited PF000785 FTS/HPC/PF/21/1073
Decision PF.21.1073.pdf (289.1 KB)
FTS/HPC/PF/21/1340
rejection PF..21.1340_Redacted.pdf (241.81 KB)