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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/22/2146 James Gibb Residential Factors PF000103 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/22/0658, FTS/HPC/PF/22/1123 Abbey Forth Property Management Ltd PF000256
Document
Decision 0658 & 1123_Redacted.pdf (268.55 KB)
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FTS/HPC/LM/22/4257, FTS/HPC/LM/22/4258, FTS/HPC/LM/22/4259, FTS/HPC/LM/22/4260, FTS/HPC/LM/22/4261, FTS/HPC/LM/22/4262, FTS/HPC/LM/22/4263, FTS/HPC/LM/22/4264, FTS/HPC/LM/22/4265, FTS/HPC/LM/22/4266 Hacking and Paterson PF000288
Document
Rejection GP.22.0866_Redacted.pdf (420.75 KB)
FTS/HPC/LM/22/4137 Hacking & Paterson PF000288
FTS/HPC/PF/22/4273, FTS/HPC/PF/23/0328 Ross & Liddell Limited PF000196
FTS/HPC/PF/21/2238 Charles White Ltd PF000153 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Document
2238 Decision_Redacted.pdf (170.82 KB)
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FTS/HPC/LM/22/2043 Residential Management Group Scotland LTD PF000763 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Document
LM 22.2043 Decision_Redacted.pdf (520.25 KB)
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Document
LM.22.2043 - No PFEO_Redacted.pdf (330.6 KB)
FTS/HPC/PF/22/2829, FTS/HPC/PF/22/3767 James Gibb Residential Factors PF000103 , ,
FTS/HPC/PF/22/3665 Redpath Bruce Property Management Limited PF000110 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Document
Written Decision 3665.pdf (274.03 KB)
FTS/HPC/PF/22/3925 Wheatley Homes Glasgow Ltd PF000287