Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
N/A N/A FTS/HPC/PF/21/0629 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
James Gibb Ltd PF000103 FTS/HPC/PF/21/1272 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
PF.21.1272 Proposed PFEO.pdf (198.5 KB)
,
Decision PF.21.1272.pdf (285.36 KB)
,
PFEO PF.21.1272.pdf (186.13 KB)
, 		[2022] UT 15
Charles White Ltd PF000153 FTS/HPC/LM/21/0844 [2022] UT 03
First Port Property Services Scotland LTD PF000095 FTS/HPC/PF/21/0602 ,
First Port Property Services Scotland LTD PF000095 FTS/HPC/PF/21/0603 + others
Decision - Kyle Court.pdf (314.05 KB)
Newton Property Management limited (Property Factor) PF000108 FTS/HPC/PF/21/0429 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
rejection PF.0429_Redacted.pdf (188.23 KB)
LAR Property Management C.I.C (Property Factor) PF000814 FTS/HPC/PF/21/1062 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
FirstPort Property Services Scotland PF000095 FTS/HPC/PF/21/1125
Ross & Liddle PF000196 FTS/HPC/LM/21/1223
Decision LM.21.1223.pdf (380.33 KB)
Trinity Factoring Services Ltd. PF000170 FTS/HPC/PF/21/0147 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties