Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Application complaints	Files
Cumming Turner and Watt	PF000976	FTS/HPC/PF/23/2601	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision PF.23.2601_Redacted.pdf (462.04 KB)
Lowther Homes	PF000785	FTS/HPC/PF/23/3128		Document Written Decision PF.23.3128_Redacted.pdf (457.38 KB)
Lorimer Stevenson	PF000842	FTS/HPC/PF/23/3555	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Reject) 3555_Redacted.pdf (39.9 KB)
Myreside Management Ltd	PF000177	FTS/HPC/PF/23/4547, FTS/HPC/PF/24/2551	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (PFEO) 4547, 2551 Redacted.pdf (105.79 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) 4547, 2551 Redacted.pdf (87.9 KB)
C-Urb Factoring	PF000956	FTS/HPC/PF/24/0367+0368	Property Factor Duties	Document Written Decision PF.23.0367+0368_Redacted.pdf (460.05 KB)
Hacking and Paterson Management Services	PF000288	FTS/HPC/PF/24/0837	Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision PF.24.0837_Redacted.pdf (389.88 KB)
James Gibb Residential Factors	PF000103	FTS/HPC/PF/24/1272	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision PF.24.1272_Redacted.pdf (389.17 KB)
Ross & Liddell Ltd	PF000196	FTS/HPC/PF/24/1624	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Rejection PF.24.1624_Redacted.pdf (164.47 KB)
James Gibb	PF000103	FTS/HPC/PF/24/2092	Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision PF.24.2092_Redacted.pdf (459.77 KB)
James Gibb Residential Factors	PF000103	FTS/HPC/PF/24/2396	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision PF.24.2396_Redacted.pdf (458.66 KB)