Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
Ross & Liddell	PF000196	FTS/HPC/PF/23/2611	18 Nov, 2024	Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Complied) 2611 Redacted.pdf (94.19 KB)
SG Property Management	PF000211	FTS/HPC/PF/24/3234	12 Nov, 2024		Document Written Decision (Reject) PF 24.3234_Redacted.pdf (215.72 KB)
FirstPort Property Services Scotland	PF000095	FTS/HPC/PF/23/4104	11 Nov, 2024		Document Written Decision (Complied) PF 24.4104_Redacted.pdf (314.18 KB)
Cumming, Turner And Watt	PF000976	FTS/HPC/PF/24/2839FTS/HPC/PF/24/2839	6 Nov, 2024		Document Written Decision (Reject) 2839_Redacted.pdf (43.7 KB)
Speirs Gumley Property Management	PF000160	FTS/HPC/PF/23/4336, FTS/HPC/PF/24/0802	30 Oct, 2024	Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (No Proposed PFEO) 0802, 4336 Redacted.pdf (709.23 KB)
Ross & Liddell	PF000196	FTS/HPC/LM/24/3567	27 Oct, 2024		Document Written Decision (Reject ) LM.24.3567_Redacted.pdf (426.78 KB)
Ross & Liddell	PF000196	FTS/HPC/PF/24/2977	27 Oct, 2024		Document Written Decision (Reject) PF.24.2977_Redacted.pdf (320.84 KB)
Wheatley Homes East	PF000378	FTS/HPC/PF/23/3768	26 Sep, 2024	Financial obligations (Section 3 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (Proposed PFEO) 3768 Redacted.pdf (81.99 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) 3768 Redacted.pdf (34.95 KB) , Document Property Factor Enforcement Order (PFEO) 3768 Redacted.pdf (37.98 KB)
Wheatley Homes East	PF000378	FTS/HPC/PF/23/3962	26 Sep, 2024	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (Proposed PFEO) 3962 Redacted.pdf (154.14 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) 3962 Redacted.pdf (36.78 KB) , Document Property Factor Enforcement Order (PFEO) 3962 Redacted.pdf (41.99 KB)
Speirs Gumley	PF000160	FTS/HPC/PF/24/1678	19 Sep, 2024	Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Property Factor Enforcement Order (PFEO) (Proposed) 1678 Redacted.pdf (713.31 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO) 1678 Redacted.pdf (562.95 KB) , Document Written Decision (Failure to Comply) (No PFEO) 1678 Redacted.pdf (324.06 KB)