Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
Residential Management Group Scotland Ltd	PF000763	FTS/HPC/PF/23/3843	5 Jul, 2024		Document Written Decision (Complied) PF 23.3843_Redacted.pdf (550.13 KB)
Newton Property Management limited (Property Factor)		FTS/HPC/PF/23/2978	25 Jun, 2024		Document Written Decision PF.23.2978_R.pdf (541.08 KB) , Document Proposed PFEO PF.23.2978_R.pdf (489.32 KB)
Speirs Gumley	PF000160	FTS/HPC/PF/23/2040, FTS/HPC/PF/23/2924	12 Jun, 2024	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision 12.06 PF.23.2040+2924.pdf (464.08 KB)
Lowther Homes Limited	PF000785	FTS/HPC/PF/24/1518	7 Jun, 2024	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision (Reject) 1518.pdf (485.13 KB)
Respondent RMG Scotland	PF000763	FTS/HPC/PF/24/1497	6 Jun, 2024		Document Rejection PF.24.1497_Redacted.pdf (414.89 KB)
Myreside Management Ltd	PF000177	FTS/HPC/PF/23/2788	30 May, 2024	Property Factor Duties	Document Written Decision PF.23.2788_Redacted.pdf (278.93 KB) , Document Proposed PFEO PF.23.2788_Redacted.pdf (654.44 KB) , Document PFEO PF.23.2788_Redacted.pdf (433.88 KB)
James Gibb Residential Factors	PF000103	FTS/HPC/PF/23/3699	30 May, 2024	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision PF.23.3699.pdf (453.92 KB) , Document Proposed PFEO PF.23.3699.pdf (416.72 KB) , Document PFEO PF.23.3699_Redacted.pdf (402.18 KB)
Redpath Bruce Property Management Limited	PF000110	FTS/HPC/PF/23/2204	29 May, 2024	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document final decision 2204 _Redacted.pdf (296.81 KB) , Document proposed PFEO 2204 10 Fenwick road_Redacted.pdf (181.96 KB)
Hacking & Paterson Management Services	PF000288	FTS/HPC/PF/23/3408	23 May, 2024	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document PF 23.3408 Decision.pdf (710.66 KB) , Document Proposed PFEO 23.3408.pdf (253.89 KB) , Document Property Factor Enforcement Order (PFEO) 3408_Redacted.pdf (25.94 KB)
Charles White Ltd	PF000153	FTS/HPC/PF/23/2830	22 May, 2024		Document Written Decision (Failure to Comply) (Proposed PFEO) PF 23.2830_Redacted.pdf (497.53 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) PF 23.2830_Redacted.pdf (412.51 KB) , Document Written Decision (Failure to Comply) (No PFEO) PF 23.2830_Redacted.pdf (420.76 KB)