Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision(s)
Miller Property Management PF000314 FTS/HPC/PF/20/2460 PDF icon Rejection Decision 21-2460-_Redacted.pdf Click to follow link
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/20/2620 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Reject) - PF.20.2620 (.pdf Click to follow link
First Port Scotland PF000095 FTS/HPC/PF/20/2626 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision Reject PF.20.2626.pdf Click to follow link
Morrison Walker (Property Factor) FTS/HPC/PF/21/0078 PDF icon rejection decision 21-0078_R.pdf Click to follow link
Lowther Homes Limited PF000785 FTS/HPC/PF/21/0109 PDF icon rejection decision - PF0109.pdf Click to follow link
Ross and Liddell PF000196 FTS/HPC/PF/21/0163 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Rejection Decision - PF.21.0163.pdf Click to follow link
Homesbook Factoring LTD (Property Factor) FTS/HPC/PF/21/0213 PDF icon Decision - 16.06.21 - PF.21.0213doc_R.pdf, PDF icon PFEO - 11.06.21 - pf.21.0213_R.pdf, PDF icon written decision failure to comply (proposed pfeo) -.pdf, PDF icon compliance decision - 29.07.21 - PF.21.0213.pdf Click to follow link
Cumming, Turner & Watt PF000269 FTS/HPC/PF/21/0757 PDF icon Rejection decision PF.21.0757_Redacted.pdf Click to follow link
Hacking & Paterson PF000288 FTS/HPC/PF/21/1086 PDF icon Rejection PF.21.1086.pdf Click to follow link
First Port PF000095 FTS/HPC/PF/21/2803 Property Factor Duties PDF icon Written Decision - Rejection - Redacted.pdf Click to follow link
James Gibb Residential Factors PF000103 FTS/HPC/PF/21/2808 Insurance (Section 5 of Code), Property Factor Duties PDF icon Written Decision - Rejection 2808 - Redacted.pdf Click to follow link
Hacking & Paterson Management Services PF000288 FTS/HPC/PF/21/2967 Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision - Rejection - Redacted 2967.pdf Click to follow link
Lowther Homes PF000785 FTS/HPC/PF/22/0043 Written statement of services (Section 1 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision - Rejection PF.22.0043.pdf Click to follow link
Charles White Ltd PF000153 HOHP/LM/16/0146 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision Certificate of compliance LM.16.0146_Redacted.pdf Click to follow link
Quartermile Estate Ltd PF000418 HOHP/PF/16/0009 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code) PDF icon Decison Vary Order , PDF icon Certificate of Complaince Click to follow link
Quartermile Estate Ltd PF000418 HOHP/PF/16/0010 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code) PDF icon Decision , PDF icon Certificate of Compliance Click to follow link

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