Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
Hacking and Paterson	PF000288	FTS/HPC/PF/20/2250	25 Jun, 2021		Document Written Decision (Complied) PF.20.2250_Redacted.pdf (217.96 KB)
Your Place	PF000212	FTS/HPC/PF/20/2158	24 Jun, 2021	Complaints resolution (Section 7 of Code)	Document Decision PF202158 210721_Redacted.pdf (212.23 KB) , Document Proposed PFEO PF.20.2158_Redacted.pdf (165.17 KB) , Document PFEO PF.20.2158_Redacted.pdf (273.16 KB) , Document Certificate of Compliance PF.20.2158_Redacted.pdf (256.22 KB)
James Gibb Property Management Ltd	PF000103	FTS/HPC/PF/21/0954	22 Jun, 2021		Document Rejection decision PF .21.0954_Redacted.pdf (411.15 KB)
First Port Property Services Scotland	PF000095	FTS/HPC/PF/20/1983	18 Jun, 2021	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Decision James Whyte v First Port (002)_Redacted.pdf (815.27 KB) , Document James Whyte First Port PFEO__Redacted.pdf (479.8 KB) , Document Signed J Whyte FP Certificate of compliance (002) PF.20.1983_Redacted.pdf (320.7 KB)
Life Property Management (Property Factor)	PF000203	FTS/HPC/PF/20/1955, FTS/HPC/PF/20/1954 , FTS/HPC/PF/20/1956 , FTS/HPC/PF/20/1957, FTS/HPC/PF/20/1958, FTS/HPC/PF/20/1959, FTS/HPC/PF/20/1960, FTS/HPC/PF/20/1961, FTS/HPC/PF/20/1962, FTS/HPC/PF/20/1969, FTS/HPC/PF/20/1970, FTS/HPC/PF/20/1971, FTS/HPC/PF/20/1973, FTS/HPC/PF/20/1974, FTS/HPC/PF/20/1975, FTS/HPC/PF/20/1977, FTS/HPC/PF/20/1979, FTS/HPC/PF/20/1981, FTS/HPC/PF/20/1964	16 Jun, 2021	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decisions (Failure to Comply) (Proposed PFEOs) PF.1955 + 18 others_Redacted.pdf (2.21 MB) , Document PFEO PF.20.1955 + 18 others.pdf (580.8 KB) , Document Certificate of Compliance PF.20.1955 + 18 others.pdf (506.05 KB)
Life Property Management (Property Factor)	PF000203	FTS/HPC/GP/20/0389	16 Jun, 2021	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Decisions PF.21.1955 +19 Others.pdf (588.97 KB)
Charles White LTD	PF000153	FTS/HPC/LM/20/1662	11 Jun, 2021		Document Written Decision LM.20.1662_Redacted.pdf (230.54 KB) , Document Proposed PFEO LM.20.1662_Redacted.pdf (138.62 KB) , Document PFEO LM.20.1662_Redacted.pdf (130.41 KB) , Document Certificate of Compliance LM.20.1662.pdf (279.97 KB)
Redpath Bruce	PF000110	FTS/HPC/PF/21/0593	9 Jun, 2021		Document Written Decision (Failure to Comply) (Proposed PFEO) PF.21.0593.pdf (467.94 KB) , Document Proposed PFEO PF.21.0593.pdf (107.9 KB) , Document Decision PF.21.0593_Redacted.pdf (326.9 KB)
Miller Property Management Ltd	PF000314	FTS/HPC/PF/21/0459	4 Jun, 2021	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code)	Document Caroline Adams v Miller Property Management decision 21.0459_Redacted.pdf (816.95 KB) , Document PFEO final _Redacted.pdf (495.35 KB) , Document signed-Failure to Comply with order decision (pf.21.0459) (002) (1)_Redacted.pdf (405.08 KB)
First Port Property Services Scotland LTD	PF000095	FTS/HPC/PF/21/0604 + 11 others Kyle Court	2 Jun, 2021		Document Rejection Decision - Kyle Court_Redacted.pdf (177.79 KB)