Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision
Newton Property Management limited (Property Factor) PF000108 FTS/HPC/PF/21/1436 30/08/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Rejection PF 1436 (002)_Redacted.pdf Click to follow link
James Gibb Residential Factor (Property Factor) PF000103 FTS/HPC/LM/21/1401 27/08/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon rejection decision LM. 21-1401_Redacted.pdf Click to follow link
River Clyde Homes PF000152 FTS/HPC/PF/21/0327 27/08/2021 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon PF.21.0327 Statement of Decision_Redacted.pdf Click to follow link
Park Property Management (Property Factor) PF000423 FTS/HPC/LM/21/1520 20/08/2021 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code) PDF icon Rejection decision LM. 21.1520 (002)_Redacted.pdf Click to follow link
Lowther (Homes) Property Managers PF000785 FTS/HPC/PF/21/1073 18/08/2021 PDF icon Decision PF.21.1073.pdf Click to follow link
FTS/HPC/PF/21/1340 17/08/2021 PDF icon rejection PF..21.1340_Redacted.pdf Click to follow link
N/A N/A FTS/HPC/PF/21/0629 12/08/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision to Dismiss applicationnon-jurisdiction PF.21.0629_Redacted.pdf Click to follow link
James Gibb Ltd PF000103 FTS/HPC/PF/21/1272 12/08/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon PF.21.1272 Proposed PFEO.pdf Click to follow link
Newton Property Management limited (Property Factor) PF000108 FTS/HPC/PF/21/0429 05/08/2021 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon rejection PF.0429_Redacted.pdf Click to follow link
LAR Property Management C.I.C (Property Factor) PF000814 FTS/HPC/PF/21/1062 29/07/2021 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon PF-20-1062 - Compliance Decision (1)_Redacted.pdf Click to follow link
FirstPort Property Services Scotland PF000095 FTS/HPC/PF/21/1125 29/07/2021 PDF icon Decision on Homeowners Application PF.21.1125 (2)_Redacted.pdf Click to follow link
Ross & Liddle PF000196 FTS/HPC/LM/21/1223 28/07/2021 PDF icon Decision LM.21.1223.pdf Click to follow link
James Gibb Resedential Factors PF000103 FTS/HPC/PF/20/2001 26/07/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon PFEO Rose Street_Redacted.pdf Click to follow link
James Gibb Property Management PF000103 FTS/HPC/PF/21/0788 09/07/2021 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code) PDF icon rejection decision signed 20-0788_Redacted.pdf Click to follow link
Lowther PF000785 FTS/HPC/LM/21/0858 09/07/2021 PDF icon Decision.21.0858_Redacted.pdf, PDF icon Proposed PFEO.21.0858_Redacted.pdf Click to follow link
Trinity Factoring Services Ltd. PF000170 FTS/HPC/PF/21/0431 09/07/2021 PDF icon rejection decision signed 21- 0431_Redacted.pdf Click to follow link
James Gibb Property Management PF000103 FTS/HPC/PF/21/0865 05/07/2021 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Rejection decision PF .21.0825_Redacted.pdf Click to follow link
Lowther Homes PF000785 FTS/HPC/PF/21/0873 05/07/2021 PDF icon Rejection PF.21.0873_Redacted.pdf Click to follow link
River Clyde Homes PF000152 FTS/HPC/PF/21/0795 01/07/2021 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties PDF icon PF.21.0795 Statement of Decision_Redacted.pdf Click to follow link
James Gibb Property Management Ltd (Property Factor) PF000103 FTS/HPC/PF/21/0188 30/06/2021 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon proposed PFEO 0188 (2)_Redacted.pdf Click to follow link

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