Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision(s)
River Clyde Homes PF000152 FTS/HPC/PF/21/1833 23/11/2022 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Statement of decision 21.1833 (002)_Redacted.pdf, PDF icon Proposed PFEO 21.1833 (002)_Redacted.pdf, PDF icon Review decision 1833_Redacted.pdf, PDF icon Amended Statement of Decision Belville St_Redacted.pdf Click to follow link
Thenue Housing PF000268 FTS/HPC/PF/21/1928 22/06/2022 PDF icon Signed Decision PF211928 (1)_Redacted.pdf Click to follow link
Ross and Liddell PF000196 FTS/HPC/PF/19/4002 15/06/2022 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code) PDF icon PF 19.4002 Finlayson v Ross Liddell Decision FINAL (1)_Redacted.pdf, PDF icon PF 19.4002 Finlayson v Ross and Liddell Proposed PFEO FINAL (1)_Redacted.pdf Click to follow link
Myreside Management LTD PF000177 FTS/HPC/PF/22/0636 20/05/2022 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Property Factor Duties PDF icon Rejection Decision 0636_Redacted.pdf Click to follow link
James Gibb Residential Factors PF000103 FTS/HPC/PF/22/0017 18/05/2022 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (with Statement of Reasons) 22.0017_Redacted.pdf Click to follow link
Govan Housing Association PF000200 FTS/HPC/PF/21/2802 16/05/2022 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Rejection PF.21.2802_Redacted.pdf Click to follow link
Hacking & Paterson Management Services PF000288 FTS/HPC/PF/21/2534 19/04/2022 PDF icon PF.21.2534 Variation Decision_Redacted.pdf Click to follow link
Hacking & Paterson PF000288 FTS/HPC/PF/21/1604 12/04/2022 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision 1604_Redacted.pdf, PDF icon Proposed PFEO 1604_Redacted.pdf Click to follow link
Miller Property Management Ltd PF000314 FTS/HPC/GP/21/0093 04/04/2022 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision Garry Drive Group Application (002)_Redacted.pdf, PDF icon Proposed PFEO Garry Drive Group Application (002)_Redacted.pdf Click to follow link
Charles White PF000153 FTS/HPC/PF/21/2198 01/04/2022 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Decision PF.21.2198 (01.04.22).pdf, PDF icon Proposed PFEO PF.21.2198 (01.04.22).pdf Click to follow link
Lowther Homes Limited LARN1903007 FTS/HPC/LA/21/3143 23/03/2022 Complaints resolution (Section 7 of Code) PDF icon Decision - Complied 3143_Redacted.pdf Click to follow link
Residential Management Group Scotland PF000763 FTS/HPC/PF/21/2332 22/03/2022 PDF icon Decision - Rejection PF 21.2332_Redacted.pdf Click to follow link
RMG Scotland Ltd PF000763 FTS/HPC/PF/21/2011 18/03/2022 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code) PDF icon Decision on Homeowners Application (002)_Redacted.pdf Click to follow link
J Reavley Factoring Ltd. PF000420 FTS/HPC/LM/21/0906 17/03/2022 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties PDF icon Decision 0906_Redacted.pdf, PDF icon Proposed PFEO 0906 (1)_Redacted.pdf Click to follow link
Walker Sandford Property Management PF000164 FTS/HPC/PF/21/2988 17/03/2022 Debt recovery (Section 4 of Code) PDF icon Written Decision - Complied_Redacted.pdf Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/21/2566 16/03/2022 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision PF.21.2566_Redacted.pdf, PDF icon Proposed PFEO PF.21.2566_Redacted.pdf, PDF icon Signed Decision May 2022 PF 21.2566_Redacted.pdf, PDF icon PF 21.2566 PFEO May 2022_Redacted.pdf Click to follow link
Bield Housing and Care PF000146 FTS/HPC/PF/21/2084 25/02/2022 Financial obligations (Section 3 of Code), Property Factor Duties PDF icon Written Decision (Complied) PF.21.2084.pdf Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/LM/21/1767 21/02/2022 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Signed Decision on Homeowners Application LM.21.1767_Redacted.pdf, PDF icon Signed Proposed PFEO LM.21.1767_Redacted.pdf, PDF icon Signed PFEO LM.21.1767 (19.4)_Redacted.pdf Click to follow link
Greenbelt Group Ltd PF000191 FTS/HPC/PF/21/2759 21/02/2022 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision - Rejection 2759 (Redacted).pdf Click to follow link
Newton Property Management limited PF000108 FTS/HPC/LM/21/2188 17/02/2022 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties PDF icon Decision PF212188 _Redacted.pdf, PDF icon Proposed PFEO 212188 _Redacted.pdf Click to follow link

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