Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files	Upper Tribunal Decision(s)
James Gibb	PF000103	FTS/HPC/PF/24/5211	10 Feb, 2025	Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision Rejection 5211 Redacted.pdf (53.98 KB)
Newton Property	PF000108	FTS/HPC/PF/24/5160	6 Feb, 2025		Document Written Decision (Rejection) 5160 Redacted.pdf (55.19 KB)
Hacking and Paterson	PF000288	FTS/HPC/LM/24/4437	30 Jan, 2025	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Rejection) 4437 Redacted.pdf (54.3 KB)
James Gibb Resedential Factors	PF000103	FTS/HPC/PF/24/2985, FTS/HPC/PF/24/3612	30 Jan, 2025	Written statement of services (Section 1 of Code), Complaints resolution (Section 7 of Code)	Document Property Factor Enforcement Order (PFEO) (Proposed) 2985, 3612 Redacted.pdf (351.33 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO) 2985, 3612 Redacted.pdf (390.03 KB)
Homesbook Factoring Ltd	PF000484	FTS/HPC/PF/23/4448	28 Jan, 2025	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code)	Document Written Decision (Complied) 4448 Redacted.pdf (79.74 KB)
James Gibb Residential Factors	PF000103	FTS/HPC/PF/23/3287	22 Jan, 2025	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	Document Property Factor Enforcement Order (PFEO) (Proposed) 3287 Redacted.pdf (379.4 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO) 3287 Redacted.pdf (461.28 KB)
Globe Housing Scotland Ltd	PF000431	FTS/HPC/PF/24/4162	22 Jan, 2025	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision (Rejection) 4162 redacted.pdf (40.21 KB)
James Gibb	PF000103	FTS/HPC/PF/24/4401	22 Jan, 2025	Written statement of services (Section 1 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties		Document Written Decision (Rejection) 4401 Redacted.pdf (23.85 KB)
Hacking and Paterson	PF000288	FTS/HPC/PF/24/4442	22 Jan, 2025	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written decision (Rejection) 4442 Redacted.pdf (152.25 KB)
Hacking and Paterson Management Services	PF000288	FTS/HPC/PF/24/4538	22 Jan, 2025	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties		Document Written Decision (Rejection) 4538 Redacted.pdf (154.89 KB)