Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision
Hacking and Paterson Management Services FTS/HPC/LM/19/4008 12/01/2021 Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision Reject (2.12.20) PF.20.4008 (1).pdf Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/20/1503 17/12/2020 Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.1503.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1503.pdf Click to follow link
James Gibb Ltd PF000103 FTS/HPC/PF/20/1550 07/12/2020 PDF icon Written Decision (Complied) PF.20.1550_Redacted.pdf Click to follow link
Charles White Ltd PF000153 FTS/HPC/PF/20/1389 04/12/2020 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) PF.20.1389_Redacted.pdf, PDF icon Proposed Property Factor Enforcement Order PF.20.1389_Redacted.pdf Click to follow link
McTavish & company PF000163 FTS/HPC/PF/20/1742 27/11/2020 Insurance (Section 5 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply)PF.20.1742.pdf, PDF icon Proposed Property Factor Enforcement Order PF.20.1742.pdf Click to follow link
Apex Property Factor Ltd PF000383 FTS/HPC/PF/20/1993 27/11/2020 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.1993.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1993.pdf Click to follow link
Charles White Ltd PF000153 FTS/HPC/PF/20/1607 26/11/2020 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) PF.20.1607.pdf, PDF icon Proposed PFEO PF.20.1607.pdf Click to follow link
James Gibb (Property Factor) 24/11/2020 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon written decision failure to comply (NO PFEO) - 15.12.20 - LM20.0827 and 17 other PF Cases.pdf Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/20/0399 16/11/2020 Financial obligations (Section 3 of Code) PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.0399.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.0399.pdf, PDF icon Property Factor Enforcement Order (PFEO) - PF.20.0399.pdf Click to follow link
Hacking and Paterson Mangement Services (Property Factor) 05/11/2020 PDF icon Written decision Complied (PF.20.1382) (1).pdf Click to follow link
Hillcrest Enterprises FTS/HPC/PF/20/1840 05/11/2020 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Reject) - PF.20.1840.pdf Click to follow link
Charles White Ltd (Property Factor) PF000153 FTS/HPC/LM/20/1387 02/11/2020 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon written decision FTC PFEO - 02.12.20 - LM.20.1387 (3)_Redacted.pdf, PDF icon Proposed Property Factor Enforcement Order LM.20.1387.pdf, PDF icon Written Decision (failure to comply) LM.20.1387.pdf Click to follow link
Charles White Ltd (Property Factor) 02/11/2020 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (failure to comply) LM.20.1387_R.pdf, PDF icon Proposed Property Factor Enforcement Order LM.20.1387_R.pdf Click to follow link
James Gibb Property Management Ltd (Property Factor) FTS/HPC/PF/20/1655 02/11/2020 PDF icon Written Decision (Complied) - PF.20.1655 (1)_R.pdf Click to follow link
RMG Scotland (Property Factor) FTS/HPC/PF/20/1618 30/10/2020 Communication and consultation (Section 2 of Code), Property Factor Duties PDF icon Written Decision (Complied) PF.20.1618 (1).pdf Click to follow link
Miller Property Mangement (Property Factor) FTS/HPC/PF/20/0209 22/10/2020 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.0209.pdf (1).pdf Click to follow link
RMG Scotland LTD PF000763 FTS/HPC/PF/20/1396 22/10/2020 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.1396.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1396.pdf, PDF icon Property Factor Enforcement Order (PFEO) - PF.20.1396.pdf Click to follow link
Ross and Liddell (Property Factor) PF000196 FTS/HPC/PF/18/3490 21/10/2020 Property Factor Duties PDF icon Written Decision (Failure to Comply) (No Proposed PFEO)(Corrected)PF.18.3490 (002) (1).pdf Click to follow link
Life Property Management (Property Factor) Our Ref: FTS/HPC/LA/20/2102 21/10/2020 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Rejection) PF.20.0468(1) (1).pdf Click to follow link
W.M. Cumming, Turner & Watt (Property Factor) FTS/HPC/PF/19/3303 20/10/2020 PDF icon Proposed PFEO PF.19.3303_R.pdf, PDF icon Written Decision (Failure to Comply) (Proposed PFEO) PF.19.3303_R.pdf, PDF icon PFEO - 15.12.20 - PF.19.3303 (1)_R.pdf Click to follow link

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