Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files
		FTS/HPC/LM/24/5364	23 Apr, 2025		Document Written Decision (Rejection) (23.4.25) 5364_Redacted.pdf (43.03 KB)
		FTS/HPC/PF/24/5646	23 Apr, 2025		Document Written Decision (Rejection) PF.24.5646_Redacted.pdf (42.93 KB)
		FTS/HPC/PF/25/0012	23 Apr, 2025		Document Written Decision (Rejction) PF.25.0012_Redacted.pdf (42.82 KB)
Speirs Gumley	PF000160	FTS/HPC/LM/24/1625, FTS/HPC/LM/24/2008	14 Mar, 2025	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision (Dismissal) 0625, 2008 Redacted.pdf (112.59 KB)
Charles White Ltd	PF000153	FTS/HPC/LM/24/1367	13 Mar, 2025	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (Proposed PFEO) 1367 Redacted.pdf (104.17 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) 1367 Redacted.pdf (74.07 KB)
Greenbelt Group	PF000191	FTS/HPC/PF/24/0447	12 Mar, 2025	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision (Complied) 0447 Redacted.pdf (283.33 KB)
Lowther Homes (Property Factor)	PF000785	FTS/HPC/LM/24/1787	10 Mar, 2025	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code)	Document Written Decision (Non-Jurisdiction) 1787 Redacted.pdf (634.39 KB)
Ross and Liddell	PF000196	FTS/HPC/PF/24/1636	10 Mar, 2025	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Written Decision (Failure to Comply) (No PFEO) 1636 Redacted.pdf (401.74 KB)
James Gibb	PF000103	FTS/HPC/PF/24/5211	10 Feb, 2025	Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	Document Written Decision Rejection 5211 Redacted.pdf (53.98 KB)
Hacking & Paterson	PF000288	FTS/HPC/PF/23/1788	6 Feb, 2025	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Document Property Factor Enforcement Order (PFEO) (Proposed) 1788 Redacted.pdf (34.51 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO) 1788 Redacted.pdf (78.83 KB)