Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Case Reference Number	Property Factor	Property Factor Registration Number	Application complaints	Date	Files
HOHP/PF/16/0120	WM Cumming Turner & Watt		Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	24 Mar, 2017	Document Decision pf.16.0120_Redacted.pdf (776.24 KB) , Document Proposed PFEO pf.16.0120_Redacted.pdf (134.96 KB)
HOHP/PF/16/0120	WM Cumming Turner & Watt	PF000269	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	24 Mar, 2017	Document PFEO pf.16.0120_Redacted.pdf (113.32 KB) , Document Certificate of Compliance pf.16.0120_Redacted.pdf (101.99 KB)
FTS/HPC/PF/17/0006	James Gibb Residential Factors	PF000103	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	23 Mar, 2017	Document Decision pf.17.0006_Redacted.pdf (1.12 MB) , Document Proposed PFEO pf.17.0006_Redacted.pdf (99.19 KB) , Document Certificate of Compliance pf.17.0006_Redacted.pdf (94.25 KB)
HOHP/PF/16/0159	Newton Property Management	PF000108	Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	21 Mar, 2017	Document Complied Decision pf.16.0159.pdf (573.18 KB)
HOHP/LM/16/0162	West Dunbartonshire Council	PF000334	Communication and consultation (Section 2 of Code)	20 Mar, 2017	Document LM.16.0162 Written Decision (FTC) (Proposed PFEO)_Redacted.pdf (508.87 KB)
HOHP/PF/16/0047	Sanctuary Scotland Housing Association Ltd	PF000124	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	20 Mar, 2017	Document pf.16.0047 decision_Redacted.pdf (157.32 KB)
HOHP/PF/16/0152	Ross & Liddell		Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code)	17 Mar, 2017	Document HOHP-PF-16-0152 Complied Decision_Redacted.pdf (993.51 KB)
HOHP/PF/16/0055	Ross & Liddell		Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	16 Mar, 2017	Document Complied Decision pf.16.0055.pdf (552.64 KB)
HOHP/PF/16/0164	Newton Property Mangement	PF000108	Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	14 Mar, 2017	Document Determination.16.0164_Redacted.pdf (1.51 MB) , Document Proposed PFEO.16.0164_Redacted.pdf (140.36 KB) , Document Failure to Comply no PFEO.16.0164_Redacted.pdf (170.72 KB)
FTS/HPC/PF/16/1006	Newton Property Management Ltd		Communication and consultation (Section 2 of Code)	10 Mar, 2017	Document FTS-HPC-PF-16-1006 Complied Decision_Redacted.pdf (833.96 KB)