Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Case Reference Number	Property Factor	Property Factor Registration Number	Application complaints	Date	Files
HOHP/PF/16/0108	Linstone Housing Association	PF000202	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties	15 Feb, 2017	Document Written Decision (FtC) (Proposed PFEO) PF.16.0108.pdf (647.88 KB)
HOHP/PF/16/0108	Linstone Housing Association	PF000202	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties	15 Feb, 2017	Document Written Decision (Certificate of Compliance) PF.16.0108.pdf (162.05 KB)
HOHP/PF/16/0108	Linstone Housing Association		Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties	15 Feb, 2017	Document Written Decision (FtC) (PFEO) PF.16.0108.pdf (109.08 KB)
HOHP/PF/16/0165	James Gibb Residential Factors		Communication and consultation (Section 2 of Code), Property Factor Duties	10 Feb, 2017	Document Written Decision (Complied) pf.16.0165.pdf (727.73 KB)
HOHP/PF/16/0174	Hacking and Paterson Management Services		Written statement of services (Section 1 of Code), Insurance (Section 5 of Code)	10 Feb, 2017	Document Written Decision (Complied) pf.16.0174_Redacted.pdf (977.18 KB)
HOHP/PF/16/0151	Copperworks Housing Co-Operative Ltd		Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	8 Feb, 2017	Document Written Decision (FTC) (Proposed PFEO) PF.16.0151.pdf (1010.51 KB) , Document Written Decision (FtC) (No PFEO) PF.16.0151.pdf (144.84 KB)
HOHP/PF/16/0137	West Property Sales & Lettings			8 Feb, 2017	Document Decision pf.16.0137.pdf (1.22 MB) , Document Proposed PFEO pf.16.0137.pdf (87.93 KB) , Document Written Decision (No PFEO) pf.16.0137_Redacted.pdf (192.01 KB)
	West Property sales & Letting		Property Factor Duties	8 Feb, 2017	Document Written Decision (No PFEO) pf.16.0137_Redacted.pdf (192.01 KB)
HOHP/PF/16/0124	Speirs Gumley Property Management		Written statement of services (Section 1 of Code)	7 Feb, 2017	Document comp.16.0124_Redacted.pdf (472.8 KB)
hohp.pf.16.0113	Wheatley Group -YourPlace Property Management		Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	6 Feb, 2017	Document Decision.pf_.16.0113_Redacted.pdf (429.48 KB) , Document proposedpfeo.pf_.16.0113_Redacted.pdf (135.39 KB) , Document PF.16.0113 Written Decision (Failure to Comply) (No PFEO)_Redacted.pdf (248.23 KB)