Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Case Reference Number	Property Factor	Property Factor Registration Number	Application complaints	Date	Files
FTS/HPC/PF/21/1287	James Gibb Property Management Ltd	PF000103	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	17 Jan, 2022	Document PF.21.1287 Watson v James Gibb Decision.pdf (517.2 KB) , Document PF.21.1287 Watson v James Gibb Proposed PFEO.pdf (388.88 KB)
FTS/HPC/PF/21/1287	James Gibb Property Management Ltd	PF000103	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	17 Jan, 2022	Document Written Decision - PFEO 1287_Redacted.pdf (394.54 KB)
FTS/HPC/PF/21/2534	Hacking & Paterson Management Services	PF000288		11 Jan, 2022	Document Compliance Decision 2534_Redacted.pdf (305.44 KB)
FTS/HPC/PF/21/2337	Macfie & Co. Management Services Ltd	PF000098		10 Jan, 2022	Document Signed Rejection PF 21 2337_Redacted.pdf (420.98 KB)
FTS/HPC/PF/21/2631	Hacking & Paterson Management Services	PF000288	Property Factor Duties	10 Jan, 2022	Document Written Decision - Rejection - Redacted.pdf (573.11 KB)
FTS/HPC/PF/21/2287	Hacking and Paterson Management Services	PF000288		5 Jan, 2022	Document Signed rejection decision 21-2287_Redacted.pdf (139.16 KB)
FTS/HPC/PF/21/2349	James Gibb Property Management Ltd	PF000103	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code)	22 Dec, 2021	Document Signed PF.21.2349 Statement of Decision (002)_Redacted.pdf (517.86 KB) , Document Signed Section 19(2)(a) Notice 21.2349_Redacted.pdf (493.24 KB) , Document PF.21.2349 Decision (no PFEO).pdf (395.36 KB)
FTS/HPC/PF/21/2425	Melville Property Ltd	PF000731		22 Dec, 2021	Document Signed REJECTION.PF_.21.2425_Redacted.pdf (417.39 KB)
FTS/HPC/PF/21/1765	Redpath Bruce Property Management Ltd	PF000110		15 Dec, 2021	Document Written Decision (Complied) PF.21.1765_Redacted.pdf (505.68 KB)
FTS/HPC/PF/21/0458	Miller Property Management Ltd	PF000314	Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	14 Dec, 2021	Document Signed Decision - Mrs Eileen Wright v Miller Property Ltd March 2022 PF 21.0458_Redacted.pdf (661.72 KB) , Document Signed Proposed PFEO Eileen Wright v Miller Property Mgt Ltd PF 21.0458_Redacted.pdf (514.44 KB) , Document PFEO PF.21.0458.pdf (580.55 KB) , Document Written Decision - Failure to Comply with Order PF.21.0458_Redacted.pdf (701.89 KB)