Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Hacking and Paterson Management Services PF000288 FTS/HPC/PF/20/2620 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
First Port Scotland PF000095 FTS/HPC/PF/20/2626 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Morrison Walker (Property Factor) FTS/HPC/PF/21/0078
rejection decision 21-0078_R.pdf (188.39 KB)
Lowther Homes Limited PF000785 FTS/HPC/PF/21/0109
rejection decision - PF0109.pdf (193.9 KB)
Ross and Liddell PF000196 FTS/HPC/PF/21/0163 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Homesbook Factoring LTD (Property Factor) FTS/HPC/PF/21/0213 ,
PFEO - 11.06.21 - pf.21.0213_R.pdf (294.91 KB)
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Cumming, Turner & Watt PF000269 FTS/HPC/PF/21/0757
FIRSTPORT PF000095 FTS/HPC/PF/21/0968
Hacking & Paterson PF000288 FTS/HPC/PF/21/1086
Rejection PF.21.1086.pdf (242.39 KB)
First Port PF000095 FTS/HPC/PF/21/2803 Property Factor Duties