Skip to main content

Letting Agent Decisions

Use the form below to select a code complaint type and input relevant details to filter the search.

Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/20/1509 Fife Properties Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6) [2021] UT 27, [2021] UT 28
FTS/HPC/LA/19/3165 Castle Residential Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/2269 Premier Property Management Overarching standards of practice (Section 2)
FTS/HPC/LA/20/1765 1st Lets Overarching standards of practice (Section 2), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/2187 Silver Linings Apartments Ltd Overarching standards of practice (Section 2), Lettings (Section 4), Communications and resolving complaints (Section 7)
FTS/HPC/LA/20/0246 & FTS/HPC/LA/20/0241 SPS Property management Limited Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/2323 Slater Hogg Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/1654 Primo Property Management LARN1903109 Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/1895 Aberdein Considine
FTS/HPC/LA/20/1410 Slater, Hogg & Howison Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 16