Letting Agent Decisions

Use the form below to select a code complaint type and input relevant details to filter the search.

Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision
FTS/HPC/LA/20/1410 Slater, Hogg & Howison 10/12/2020 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) PDF icon Written Decision (Failure to Comply)(LAEO) - LA.20.1410 (1).pdf, PDF icon Letting Agenet Enforcement Order (LAEO) - LA.20.1410 (1).pdf
FTS/HPC/LA/20/2252 Marshall Inc Property LARN1909022 06/01/2021 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8) PDF icon Rejection Decision LA.2252.pdf
FTS/HPC/LA/20/2087 Braemore LARN1905055 15/12/2020 Management and maintenance (Section 5), Communications and resolving complaints (Section 7) PDF icon Written Decision (Complied) LA.20.2087_Redacted.pdf
FTS/HPC/LA/20/2125 D.J. Alexander Lettings Ltd 07/12/2020 Engaging landlords (Section 3), Lettings (Section 4) PDF icon Written Decision (Failure to Comply)(LAEO) - LA.20.2125 (corrected).pdf, PDF icon Letting Agenet Enforcemnt Order (LAEO) - LA.20.2125 (corrected).pdf
FTS/HPC/LA/20/0956 Key Lets LARN1903012 16/12/2020 Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7) PDF icon Written Decision (failure to comply) no LAEO LA.20.0956_Redacted.pdf
FTS/HPC/LA/20/0718 G4 Properties 25/11/2020 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7) PDF icon written decision - 04.12.20 - LA.20.0718 (1).pdf, PDF icon LAEO - 04.12.20 - LA.20.0718 (2).pdf
FTS/HPC/LA/19/1452 1st Let's Glasgow Ltd 17/09/2020 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8) PDF icon Written Decision (refusal)- 26.11.20 - LA.19.1452.pdf
FTS/HPC/PF/20/1457 Hacking and Paterson Management Services (Property Factor) 26/10/2020 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7) PDF icon Proposed PFEO PF.20.1457 (1).pdf, PDF icon Written Decision PF.20 1457 (9 11) (1).pdf
FTS/HPC/LA/19/3682 Stonehouse Property 21/10/2020 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Communications and resolving complaints (Section 7) PDF icon Written Decision (Failure to Comply) LA.19.3682 (1)_Redacted.pdf, PDF icon Letting Agent Enforcement Order (LAEO) LA.19.3682.pdf
FTS/HPC/LA/20/1643 Drummond Miller LLP FTS/HPC/LA/20/1643 30/10/2020 Communications and resolving complaints (Section 7) PDF icon Written Decision (Complied) - LA.20.1643.pdf

Pages