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Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/24/3343 CRUZ Property Management Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6)
FTS/HPC/LA/24/3287 Robb Residential LARN2002002 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/24/1048 Vaniah Ltd. Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/25/0424 Overarching standards of practice (Section 2), Lettings (Section 4)
FTS/HPC/LA/24/1857 Be-Rented FTS/HPC/LA/24/1857 Management and maintenance (Section 5)
FTS/HPC/LA/24/2656
FTS/HPC/LA/25/0911 Management and maintenance (Section 5), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/22/4028 Factotum LARN1809027 Overarching standards of practice (Section 2), Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/24/0620 Forth Residential LARN1805009 Overarching standards of practice (Section 2), Management and maintenance (Section 5)
FTS/HPC/LA/24/2580 LetsLet LARN2211005 Overarching standards of practice (Section 2), Lettings (Section 4), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)