Letting Agent Decisions
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| Case Reference | Letting Agent | Letting Agent Registration Number | Hearing Date | Code Complaint(s) | Decisions | Upper Tribunal Decision |
|---|---|---|---|---|---|---|
| FTS/HPC/LA/20/1410 | Slater, Hogg & Howison | 10/12/2020 | Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) |
 Written Decision (Failure to Comply)(LAEO) - LA.20.1410 (1).pdf, Letting Agenet Enforcement Order (LAEO) - LA.20.1410 (1).pdf |
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| FTS/HPC/LA/20/2252 | Marshall Inc Property | LARN1909022 | 06/01/2021 | Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8) |
Rejection Decision LA.2252.pdf |
|
| FTS/HPC/LA/20/2087 | Braemore | LARN1905055 | 15/12/2020 | Management and maintenance (Section 5), Communications and resolving complaints (Section 7) |
Written Decision (Complied) LA.20.2087_Redacted.pdf |
|
| FTS/HPC/LA/20/2125 | D.J. Alexander Lettings Ltd | 07/12/2020 | Engaging landlords (Section 3), Lettings (Section 4) |
Written Decision (Failure to Comply)(LAEO) - LA.20.2125 (corrected).pdf, Letting Agenet Enforcemnt Order (LAEO) - LA.20.2125 (corrected).pdf |
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| FTS/HPC/LA/20/0956 | Key Lets | LARN1903012 | 16/12/2020 | Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7) |
Written Decision (failure to comply) no LAEO LA.20.0956_Redacted.pdf |
|
| FTS/HPC/LA/20/0718 | G4 Properties | 25/11/2020 | Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7) |
written decision - 04.12.20 - LA.20.0718 (1).pdf, LAEO - 04.12.20 - LA.20.0718 (2).pdf |
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| FTS/HPC/LA/19/1452 | 1st Let's Glasgow Ltd | 17/09/2020 | Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8) |
Written Decision (refusal)- 26.11.20 - LA.19.1452.pdf |
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| FTS/HPC/PF/20/1457 | Hacking and Paterson Management Services (Property Factor) | 26/10/2020 | Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7) |
Proposed PFEO PF.20.1457 (1).pdf, Written Decision PF.20 1457 (9 11) (1).pdf |
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| FTS/HPC/LA/19/3682 | Stonehouse Property | 21/10/2020 | Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Communications and resolving complaints (Section 7) |
Written Decision (Failure to Comply) LA.19.3682 (1)_Redacted.pdf, Letting Agent Enforcement Order (LAEO) LA.19.3682.pdf |
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| FTS/HPC/LA/20/1643 | Drummond Miller LLP | FTS/HPC/LA/20/1643 | 30/10/2020 | Communications and resolving complaints (Section 7) |
Written Decision (Complied) - LA.20.1643.pdf |