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Letting Agent Decisions

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Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/24/0365 Belvoir Dundee LARN1903022 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/24/1336 Merkland Residential Overarching standards of practice (Section 2), Lettings (Section 4), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/23/3575 Belvoir LARN1806002
FTS/HPC/LA/23/1790, 1834, 1836, 1838, 1842, 1844, 1845, 1850 and 1853 H3 Property Scotland Ltd LARN1909013 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/21/2306 Belvoir (A&A Inverness) LARN1903077
FTS/HPC/LA/24/0434 Rejection Martin & Co Aberdeen LARN1905074 Communications and resolving complaints (Section 7)
FTS/HPC/LA/24/0501 Rent Locally Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/23/4314 Benson's Estate Agent LARN1902067 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/23/4480 Gauld Properties Ltd LARN1902042 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/23/2373 D.J. Alexander Lettings Ltd LARN1812026 Management and maintenance (Section 5)