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Property Factors Decisions
Decisions are listed by the latest hearing date.
The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).
Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .
NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.
If you have any questions regarding results on this page please contact us.
| Property Factor | Property Factor Registration Number | Case Reference Number | Hearing Date | Application complaints | Files | Page Link | Upper Tribunal Decision(s) |
|---|---|---|---|---|---|---|---|
| Residential Management Group | PF000195 | FTS/HPC/PF/20/2008 |
 rejection decision 20-2008_Redacted.pdf |
Click to follow link | |||
| Charles White LTD | PF000153 | FTS/HPC/PF/20/2105 |
rejection decision 20-2105_Redacted.pdf |
Click to follow link | |||
| Hanover Scotland | PF000140 | FTS/HPC/PF/20/2162 |
Rejection Decision PF.20.2162_Redacted.pdf |
Click to follow link | |||
| Dunedin Canmore | PF000378 | FTS/HPC/PF/20/2274 |
Rejection Decision PF.20.2274_Redacted.pdf |
Click to follow link | |||
| River Clyde Homes | PF000152 | FTS/HPC/PF/20/2314 | Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) |
Written Decision (Reject) - PF.20.2314 (.pdf |
Click to follow link | ||
| Miller Property Management | PF000314 | FTS/HPC/PF/20/2460 |
Rejection Decision 21-2460-_Redacted.pdf |
Click to follow link | |||
| Hacking and Paterson Management Services | PF000288 | FTS/HPC/PF/20/2620 | Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
Written Decision (Reject) - PF.20.2620 (.pdf |
Click to follow link | ||
| First Port Scotland | PF000095 | FTS/HPC/PF/20/2626 | Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties |
Written Decision Reject PF.20.2626.pdf |
Click to follow link | ||
| Morrison Walker (Property Factor) | FTS/HPC/PF/21/0078 |
rejection decision 21-0078_R.pdf |
Click to follow link | ||||
| Lowther Homes Limited | PF000785 | FTS/HPC/PF/21/0109 |
rejection decision - PF0109.pdf |
Click to follow link | |||
| Ross and Liddell | PF000196 | FTS/HPC/PF/21/0163 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
Rejection Decision - PF.21.0163.pdf |
Click to follow link | ||
| Homesbook Factoring LTD (Property Factor) | FTS/HPC/PF/21/0213 |
Decision - 16.06.21 - PF.21.0213doc_R.pdf, PFEO - 11.06.21 - pf.21.0213_R.pdf, written decision failure to comply (proposed pfeo) -.pdf, compliance decision - 29.07.21 - PF.21.0213.pdf |
Click to follow link | ||||
| Cumming, Turner & Watt | PF000269 | FTS/HPC/PF/21/0757 |
Rejection decision PF.21.0757_Redacted.pdf |
Click to follow link | |||
| Hacking & Paterson | PF000288 | FTS/HPC/PF/21/1086 |
Rejection PF.21.1086.pdf |
Click to follow link | |||
| First Port | PF000095 | FTS/HPC/PF/21/2803 | Property Factor Duties |
Written Decision - Rejection - Redacted.pdf |
Click to follow link | ||
| James Gibb Residential Factors | PF000103 | FTS/HPC/PF/21/2808 | Insurance (Section 5 of Code), Property Factor Duties |
Written Decision - Rejection 2808 - Redacted.pdf |
Click to follow link | ||
| Hacking & Paterson Management Services | PF000288 | FTS/HPC/PF/21/2967 | Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties |
Written Decision - Rejection - Redacted 2967.pdf |
Click to follow link | ||
| Lowther Homes | PF000785 | FTS/HPC/PF/22/0043 | Written statement of services (Section 1 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
Decision - Rejection PF.22.0043.pdf |
Click to follow link | ||
| Speirs Gumley Property Management Limited | PF000160 | FTS/HPC/PF/22/0575 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
Written Decision - Rejection PF.22.0575_Redacted.pdf |
Click to follow link | ||
| Newton Property Management limited (Property Factor) | FTS/HPC/PF/22/1586 |
Rejection Written Decision PF.22.1586_R.pdf |
Click to follow link |