Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Redpath Bruce PF000110 FTS/HPC/PF/22/1569
Rejection PF.22.1569_Redacted.pdf (416.93 KB)
Charles White Ltd PF000153 FTS/HPC/PF/22/0281 Insurance (Section 5 of Code) , ,
Charles White Ltd PF000153 FTS/HPC/PF/22/0306 Insurance (Section 5 of Code) , ,
James Gibb Residential Factors (Property Factor) pf000103 FTS/HPC/PF/22/2003
refusal Decision PF.22.2003_.pdf (274.22 KB)
James Gibb Residential Factors PF000103 FTS/HPC/PF/22/1597 Insurance (Section 5 of Code) ,
Proposed PFEO 1597.pdf (286.73 KB)
, , , , 		[2023] UT 15, [2023] UT 17, [2023] UT 14
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/21/1287 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Ross & Liddell Ltd PF000196 FTS/HPC/PF/22/1290
Longford Property Management PF000723 FTS/HPC/LM/19/3717, FTS/HPC/LM/20/0334, FTS/HPC/LM/20/0283, FTS/HPC/LM/22/2063 , , , ,
FirstPort Property Services Scotland PF000095 FTS/HPC/PF/22/0929 Complaints resolution (Section 7 of Code) , , , ,
Charles White Ltd PF000153 FTS/HPC/PF/22/1140 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties
Decision PF.22.1140_Redacted.pdf (567.35 KB)
, ,