Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
HOHP/PF/16/0046 Homesbook Factoring Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
HOHP/LM/16/0031 Charles White Ltd PF000153
0031 Decision_Redacted.pdf (693.69 KB)
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0031 Proposed PFEO_Redacted.pdf (124.26 KB)
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0031 - PFEO_Redacted.pdf (121.38 KB)
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HOHP/PF/16/0044 James Gibb Residential Factors ,
0044 PFEO [Redacted].pdf (105.04 KB)
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HOHP/PF/16/0080 Rentolease
PF.16.0080 Decision.pdf (310.04 KB)
HOHP/PF/16/0053 Ross & Liddell
HOHP/PF/16/0033 Charles White Ltd
HOHP/PF/16/0018 James Gibb Residential Factors Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
0018 Decision.pdf (609.84 KB)
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0018 Proposed PFEO.pdf (114.08 KB)
HOHP/PF/16/0010 Quartermile Estate Ltd
16.0010 decision_Redacted.pdf (1.35 MB)
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16.0010 proposed pfeo_Redacted.pdf (290.73 KB)
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0010 PFEO_Redacted.pdf (190.41 KB)
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0010 Failure to Comply.pdf (437.74 KB)
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HOHP/PF/16/0009 Quartermile Estate Ltd
16.0009 decision_Redacted.pdf (1.45 MB)
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16.0009 proposed pfeo_Redacted.pdf (452.16 KB)
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0009 PFEO_Redacted.pdf (207.1 KB)
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Failure to Comply 0009.pdf (611.17 KB)
HOHP/PF/16/0022 Places for People Scotland , ,
0022 - PFEO_Redacted.pdf (25.65 KB)
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