Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
HOHP-PF-16-0025 Newton Property Factor Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code) , ,
HOHP/PF/15/0141 MXM Property Solutions Ltd
HOHP/PF/15/0088 Scottish Woodlands Ltd Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Property Factor Duties
HOHP/PF/6/0050 Morison Walker Property Management Limited Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , ,
HOHP/PF/16/0032 Dunedin Canmore Property Management Property Factor Duties
HOHP/PF/16/0014 Link Housing Association Limited Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
PFEO.16.0014_Redacted.pdf (122.23 KB)
HOHP/PF/16/0014 Link Housing Association Limited PF000355 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
HOHP/PF/16/0094 Sanctuary Scotland Housing Association Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
HOHP/PF/16/0026 Trinity Factoring Services Ltd Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Property Factor Duties
0026 Decision.pdf (503.53 KB)
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0026 Proposed PFEO.pdf (118.52 KB)
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HOHP/PF/16/0098 Charles White Ltd