Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
James Gibb Property Management Ltd PF000103 FTS/HPC/LM/23/2941 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
James Gibb Residential Factors PF000103 FTS/HPC/PF/17/0006 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Oak Tree Housing Association PF000264 FTS/HPC/PF/17/0311
Decision pf.17.0311.pdf (198.33 KB)
Life Property Management (LPM) PF000203 FTS/HPC/PF/17/0412
Bield Housing & Care PF000146 FTS/HPC/PF/18/1414 Complaints resolution (Section 7 of Code), Property Factor Duties
Ross and Liddell PF000196 FTS/HPC/PF/18/2906
Charles White PF000153 FTS/HPC/PF/18/3168 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Scottish Woodlands PF000121 FTS/HPC/PF/18/3169
Notice of Rejection PF.18.3169.pdf (193.57 KB)
Govanhill Housing Association (Property Factor) PF000118 FTS/HPC/PF/19/0695 Property Factor Duties
Your Place Property Management PF000212 FTS/HPC/PF/19/1609 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties