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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/22/2988 Lowther Homes PF000785
Document
Rejection PF.22.2988_Redacted.pdf (417.34 KB)
FTS/HPC/PF/22/2851 Lowther Homes PF000785
Document
Rejection PF.22.2851_Redacted.pdf (417.45 KB)
FTS/HPC/PF/22/0644 Lowther Homes Ltd PF000785 Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
FTS/HPC/PF/21/3071 & FTS/HPC/PF/21/3232 Lowther Homes Property Management PF000785 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/22/0644 Lowther Homes Ltd PF000785 Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
Document
PFEO PF.22.0644 final_Redacted.pdf (243.89 KB)
FTS/HPC/PF/21/1771 Lowther Homes Limited PF000785 Communication and consultation (Section 2 of Code)
Document
Decision PF.21.1771.pdf (583.1 KB)
,
Document
Proposed PFEO PF.21.1771.pdf (487.13 KB)
,
Document
PFEO PF.21.1771_Redacted.pdf (147.32 KB)
,
FTS/HPC/PF/21/1771 Lowther Homes Limited PF000785 Communication and consultation (Section 2 of Code)
FTS/HPC/PF/21/1057 Lowther Homes Limited PF000785 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
Document
Proposed PFEO 21.1057_Redacted.pdf (276.03 KB)
,
FTS/HPC/PF/21/0889 Lowther Homes Limited PF000785 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , ,
FTS/HPC/PF/21/1073 Lowther Homes Limited PF000785
Document
Decision PF.21.1073.pdf (289.1 KB)