Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
The Wheatley Group - Yourplace Property Management PF000212 FTS/HPC/PF/18/2240 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
The Wheatley Group - Yourplace Property Management PF000212 FTS/HPC/PF/18/2240
91BC PF000622 FTS/HPC/PF/19/0553 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
Newton Property Management limited PF000108 FTS/HPC/PF/19/0247 Debt recovery (Section 4 of Code), Property Factor Duties
Decision (20.05.19) PF.19.0247.pdf (269.52 KB)
, ,
Newton Property Management limited PF000108 FTS/HPC/PF/19/0247 , ,
FirstPort Property Services Scotland PF000095 FTS/HPC/PF/19/0216 Communication and consultation (Section 2 of Code), Property Factor Duties
Speirs Gumley Property Management PF000160 FTS/HPC/PF/18/2565
Life Property Management Ltd pf000203 FTS/HPC/PF/16/1009, FTS/HPC/PF/17/0322 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , [2019] UT 53, [2019] UT 54
Charles White Ltd PF000153 FTS/HPC/LM/18/3392 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
Proposed PFEO LM.18.3392_.pdf (118.17 KB)
, , ,
Hacking and Paterson PF000288 FTS/HPC/PF/18/2074