Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factorsort descending Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision(s)
Southside Factoring and Related Services PF000323 FTS/HPC/PF/19/2852 Written statement of services (Section 1 of Code) PDF icon Written Decision complied (5 March 2020) PF.19.2852.pdf Click to follow link
Speirs Gumley PF000160 FTS/HPC/PF/21/0244, FTS/HPC/PF/21/0244 19/04/2022 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon signed-final certificate of compliance pf.21.0244_Redacted.pdf Click to follow link
Speirs Gumley PF000160 FTS/HPC/PF/19/0322 16/12/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Property Factor Enforcement Order (PFEO) (Proposed) (22.01.20) - PF.19.0322.pdf, PDF icon Written Decision (Failure to Comply) (Proposed PFEO) (22.01.20) - PF.19.0322.pdf, PDF icon written decision (failure to comply) no PFEO - PF.19.0322.pdf Click to follow link
Speirs Gumley PF000160 FTS/HPC/PF/21/1576 13/02/2023 PDF icon Decision 21.1576 Property Factor_Redacted.pdf Click to follow link
Speirs Gumley hohp.pf.16.0088 09/11/2016 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code) PDF icon Decision, PDF icon Proposed PFEO, PDF icon Decision (No PFEO) Click to follow link
Speirs Gumley HOHP/PF/14/0091 30/06/2015 PDF icon Decision Click to follow link
Speirs Gumley PF000160 FTS/HPC/LM/22/2686 23/09/2022 PDF icon Written Decision (Reject) 2686_Redacted.pdf Click to follow link
Speirs Gumley HOHP/PF/16/0008 27/05/2016 PDF icon Decision Click to follow link
Speirs Gumley Ltd PF000160 FTS/HPC/PF/22/0862, FTS/HPC/PF/22/1866 07/11/2022 PDF icon Rejection PF.22.0862 and PF.22.1866_Redacted.pdf Click to follow link
Speirs Gumley Property Factor FTS/HPC/PF/20/0085 30/09/2020 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Complied) PF.20.0085 (1).pdf Click to follow link
Speirs Gumley Property Factor PF000160 FTS/HPC/PF/19/4097 16/09/2020 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decisions (St.Andrews Square).pdf Click to follow link
Speirs Gumley Property Factor FTS/HPC/PF/19/4097 16/09/2020 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon David Hammond.pdf Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/19/2144 03/10/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision (Failure to Comply) PF.19.2144.pdf, PDF icon Proposed Property Factor Enforcement Order PF.19.2144.pdf, PDF icon Compliance Decision PF.19.2144_Redacted.pdf Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/21/2566 16/03/2022 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision PF.21.2566_Redacted.pdf, PDF icon Proposed PFEO PF.21.2566_Redacted.pdf, PDF icon Signed Decision May 2022 PF 21.2566_Redacted.pdf, PDF icon PF 21.2566 PFEO May 2022_Redacted.pdf, PDF icon PF 21.2566 Certificate of Compliance August 2022 (1)_Redacted.pdf Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/17/0391 14/05/2018 Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision (Failure to Comply) (Proposed PFEO, PDF icon Proposed PFEO Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/17/0406 30/01/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Complied Decision Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/19/0375 05/08/2019 PDF icon Rejection decision (06.08.19) PF.19.0375 (redacted).pdf Click to follow link
Speirs Gumley Property Management HOHP/PF/13/0194 29/04/2014 PDF icon Decision Click to follow link
Speirs Gumley Property Management HOHP/PF/14/0201 08/05/2015 PDF icon Decision, PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Amended PFEO, PDF icon Certificate of Compliance Click to follow link
Speirs Gumley Property Management PF000160 FTS/HPC/PF/20/1503 17/12/2020 Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.1503.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.1503.pdf, PDF icon Property Factor Enforcement Order (PFEO) - PF.20.1503 (.pdf, PDF icon Certificate of Compliance - PF.20.1503.pdf Click to follow link

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