Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factorsort descending Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision(s)
Weslo Housing Management PF000247 FTS/HPC/LM/18/1073 16/08/2018 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Complied) Click to follow link
Weslo Housing Management PF000247 FTS/HPC/PF/19/1822 PDF icon Written Decision (Rejection) Click to follow link
West Dunbartonshire Council PF000334 FTS/HPC/PF/19/1571 & FTS/HPC/PF/19/1233 21/10/2019 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code) PDF icon Written Decision (Failure to Comply) PF.19.1233 & 1571.pdf, PDF icon Proposed Property Factor Enforcement Order PF.19.1233 & 1571.pdf, PDF icon WD FTC PFEO 09.12.19 - PF.19.1233 and 1571 (1)_Redacted.pdf Click to follow link
West Dunbartonshire Council PF000334 HOHP/LM/16/0162 20/03/2017 Communication and consultation (Section 2 of Code) PDF icon LM.16.0162 Written Decision (FTC) (Proposed PFEO)_Redacted.pdf Click to follow link
West Dunbartonshire Council HOHP/PF/13/0291 05/03/2014 PDF icon Decision, PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
West Dunbartonshire Council HOHP/PF/15/0032 29/09/2015 PDF icon Decision Click to follow link
West Dunbartonshire Council PF000334 FTS/HPC/PF/19/1857 16/09/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Propoerty Factor Enforcement Order PF.19.1857.pdf, PDF icon Written Decision (Proposed PFEO) PF.19.1857.pdf, PDF icon Property Factor Enforcement Order (PFEO), PDF icon Written Decision (Certificate of Compliance) - PF.19.1857.pdf Click to follow link
West Dunbartonshire Council PF000334 HOHP/LM/16/0162 27/06/2017 Communication and consultation (Section 2 of Code) PDF icon LM.16.0162 Review Decision_Redacted.pdf Click to follow link
West Dunbartonshire Council HOHP/PF/13/0266 07/02/2014 PDF icon Decision, PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
West Dunbartonshire Council PF000334 HOHP/LM/16/0162 26/10/2017 Communication and consultation (Section 2 of Code) PDF icon Decision and proposed PFEO , PDF icon PFEO, PDF icon Decision (Review) , PDF icon Written Decision (Certificate of Compliance).pdf Click to follow link
West Dunbartonshire Council HOHP/PF/14/0102/0105 11/03/2016 PDF icon Decision Click to follow link
West Dunbartonshire Council PF000334 FTS/HPC/PF/19/1571 and 1233 10/10/2019 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code) PDF icon Certificate of Compliance email (13 July 2020) FTS_HPC_PF_19_1571.pdf Click to follow link
West Property sales & Letting 08/02/2017 Property Factor Duties PDF icon Written Decision (No PFEO) pf.16.0137_Redacted.pdf Click to follow link
West Property Sales & Lettings HOHP/PF/16/0137 08/02/2017 PDF icon Decision, PDF icon Proposed PFEO, PDF icon Written Decision (No PFEO) Click to follow link
Wheatley Group -YourPlace Property Management hohp.pf.16.0113 06/02/2017 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Decision, PDF icon Proposed PFEO, PDF icon Written Decision (No PFEO) Click to follow link
Wheatley Group / Your Place Property Management PF000212 FTS/HPC/PF/18/1584 13/09/2019 PDF icon Certificate of Compliance (13.09.19) PF.19.1584_Redacted.pdf Click to follow link
WM Cumming Turner & Watt HOHP/PF/16/0120 24/03/2017 Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision, PDF icon Proposed PFEO Click to follow link
WM Cumming Turner & Watt PF000269 HOHP/PF/16/0120 24/03/2017 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon PFEO pf.16.0120_Redacted.pdf, PDF icon Certificate of Compliance pf.16.0120_Redacted.pdf Click to follow link
Your Place PF000212 FTS/HPC/PF/20/2158 24/06/2021 Complaints resolution (Section 7 of Code) PDF icon Decision PF202158 210721_Redacted.pdf, PDF icon Proposed PFEO PF.20.2158_Redacted.pdf, PDF icon PFEO PF.20.2158_Redacted.pdf, PDF icon Certificate of Compliance PF.20.2158_Redacted.pdf Click to follow link
Your Place PF000212 FTS/HPC/PF/21/1864 11/01/2022 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Decision PF.21.1864 Feb 22.pdf, PDF icon Proposed PFEO PF.21.1864 Feb 22.pdf Click to follow link

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