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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/23/0160 James Gibb Residential Factors PF000103 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code) ,
FTS/HPC/PF/23/3128 Lowther Homes PF000785
FTS/HPC/PF/22/3996 James Gibb Residential Factor Carrying out repairs and maintenance(Section 6 of Code) ,
FTS/HPC/LM/23/0214 Hacking and Paterson Management Services (Property Factor) Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code) ,
FTS/HPC/PF/23/1956 Lorimer Stevenson PF000842
Document
PF.23.1956 Decision_Redacted.pdf (277.68 KB)
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PFEO PF.23.1956_Redacted.pdf (405.58 KB)
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FTS/HPC/PF/22/3879 Lowther Homes Limited PF000785 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
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Decision3879__Redacted.pdf (268.19 KB)
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Proposd PFEO3879__Redacted.pdf (137.3 KB)
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PFEO PF 22.3879 Redacted.pdf (251.13 KB)
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FTS/HPC/PF/23/2601 Cumming Turner and Watt PF000976 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/22/4244 Hacking and Paterson Management Services PF000288 Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
FTS/HPC/PF/22/4473 Wheatley Homes Glasgow Ltd PF000287 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Document
Proposed PFEO 4473.pdf (371.3 KB)
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FTS/HPC/PF/22/4114 Your Local Factor LTD (Property Factor) PF000409 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
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PF 22.4114 - Decision_R.pdf (545.04 KB)
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Proposed PFEO PF.22.4114_R.pdf (379.39 KB)
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PFEO - 18.07.23 - 4114 (1)_R.pdf (160.99 KB)
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