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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/22/4515 Residential Management Group Scotland LTD PF000763 Debt recovery (Section 4 of Code)
FTS/HPC/LM/22/2043 Residential Management Group Scotland LTD PF000763 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Document
LM 22.2043 Decision_Redacted.pdf (520.25 KB)
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Document
LM.22.2043 - No PFEO_Redacted.pdf (330.6 KB)
FTS/HPC/PF/22/2276, FTS/HPC/LM/22/3184 Residential Management Group Scotland LTD PF000763
FTS/HPC/LM/22/2880 Residential Management Group Scotland LTD PF000763
Document
Decision LM.22.2880_Redacted.pdf (327.52 KB)
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FTS/HPC/LM/22/1998 Residential Management Group Scotland Ltd PF000763 Written statement of services (Section 1 of Code), Property Factor Duties
FTS/HPC/PF/21/2591 Residential Management Group Ltd PF000763 ,
FTS/HPC/PF/21/2332 Residential Management Group Scotland PF000763
FTS/HPC/PF/21/2011 RMG Scotland Ltd PF000763 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code)
FTS/HPC/PF/21/2459 Residential Management Group Scotland Limited PF000763
FTS/HPC/LM/21/0290 Residential Management Group Scotland Limited PF000763 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) , ,