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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/18/0027 & FTS/HPC/PF/18/0029 South Lanarkshire Council PF000184 Carrying out repairs and maintenance(Section 6 of Code)
FTS/HPC/PF/18/0413 YourPlace and Lowther Homes Limited PF000212 , ,
Document
PFEO pf.18.0413_Redacted.pdf (319.21 KB)
,
Document
Certificate of Complaince.pdf (212.22 KB)
FTS/HPC/PF/17/0281 River Clyde Homes PF000152 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
FTS/HPC/PF/17/0281 River Clyde Homes PF000152 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code)
FTS/HPC/PF/18/0282 First Port Property Services Scotland PF000095
FTS/HPC/PF/17/0428 South Lanarkshire Council PF000184 Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
Document
Proposed PFEO pf.17.0428.pdf (351.79 KB)
, ,
FTS/HPC/PF/18/0132 Factotum Scotland Ltd PF000406 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , , ,
Document
PFEO.pdf (1.51 MB)
,
FTS/HPC/PF/18/0380 Glasgow West Enterprises Ltd PF000329 ,
FTS/HPC/PF/18/0380 Glasgow West Enterprises Ltd PF000329 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code)
FTS/HPC/PF/18/0146 Apex Property Factor PF000383 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , , ,