Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Case Reference Number	Property Factor	Property Factor Registration Number	Application complaints	Date	Files
FTS/HPC/LM/20/1662	Charles White LTD	PF000153		11 Jun, 2021	Document Written Decision LM.20.1662_Redacted.pdf (230.54 KB) , Document Proposed PFEO LM.20.1662_Redacted.pdf (138.62 KB) , Document PFEO LM.20.1662_Redacted.pdf (130.41 KB) , Document Certificate of Compliance LM.20.1662.pdf (279.97 KB)
FTS/HPC/PF/21/0593	Redpath Bruce	PF000110		9 Jun, 2021	Document Written Decision (Failure to Comply) (Proposed PFEO) PF.21.0593.pdf (467.94 KB) , Document Proposed PFEO PF.21.0593.pdf (107.9 KB) , Document Decision PF.21.0593_Redacted.pdf (326.9 KB)
FTS/HPC/PF/21/0459	Miller Property Management Ltd	PF000314	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code)	4 Jun, 2021	Document Caroline Adams v Miller Property Management decision 21.0459_Redacted.pdf (816.95 KB) , Document PFEO final _Redacted.pdf (495.35 KB) , Document signed-Failure to Comply with order decision (pf.21.0459) (002) (1)_Redacted.pdf (405.08 KB)
FTS/HPC/PF/21/0604 + 11 others Kyle Court	First Port Property Services Scotland LTD	PF000095		2 Jun, 2021	Document Rejection Decision - Kyle Court_Redacted.pdf (177.79 KB)
FTS/HPC/PF/20/1394	James Gibb Property Management	PF000103	Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code)	25 May, 2021	Document Decision1394_Redacted.pdf (204.38 KB)
FTS/HPC/GP/21/0005	Redpath Bruce (Property Factor)	PF000110	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	19 May, 2021	Document Decision with proposed PFEO_Redacted.pdf (284.71 KB)
FTS/HPC/PF/21/0020, FTS/HPC/PF/21/0042, FTS/HPC/PF/21/0043, FTS/HPC/PF/21/0044, FTS/HPC/PF/21/0045, FTS/HPC/PF/21/0047	Redpath Bruce (Property Factor)	PF000110	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	19 May, 2021	Document Decision with proposed PFEO_Redacted.pdf (284.6 KB) , Document PF.21.0020 + 5 other cases Certificate of Compliance.pdf (269.59 KB)
FTS/HPC/PF/22/0431	Lowther Homes	PF000785		16 May, 2021	Document Signed Rejection PF.22.0431_Redacted.pdf (417.23 KB)
FTS/HPC/PF/20/2224	Hacking and Paterson Management Services	PF000288	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	6 May, 2021	Document Written Decision (Complied) PF.20.2224_Redacted.pdf (172.6 KB)
FTS/HPC/PF/20/2159	James Gibb	PF000103		5 May, 2021	Document Written Decision (Failure to Comply)(Proposed PFEO) PF.20.2159_Redacted.pdf (166.77 KB) , Document Proposed PFEO PF.20.2159_Redacted.pdf (139.27 KB) , Document REVISED PFEO _Redacted.pdf (247.64 KB) , Document Review Decision_Redacted.pdf (239.27 KB) , Document Compliance Decision Property Factor (PF.20.2159)_Redacted.pdf (239.05 KB)