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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Redpath Bruce Property Management Limited PF000110 FTS/HPC/PF/23/2204 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Document
final decision 2204 _Redacted.pdf (296.81 KB)
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Hacking & Paterson Management Services PF000288 FTS/HPC/PF/23/3408 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Document
PF 23.3408 Decision.pdf (710.66 KB)
,
Document
Proposed PFEO 23.3408.pdf (253.89 KB)
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Charles White Ltd PF000153 FTS/HPC/PF/23/2830 , ,
Charles White PF000153 FTS/HPC/PF/23/0621 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code) , ,
Document
PFEO PF.23.0621.pdf (485.21 KB)
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Ross & Liddell PF000196 FTS/HPC/LM/23/1664 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
Hacking and Paterson Management PF000288 FTS/HPC/PF/23/0586+1222 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Trinity Factoring Services Ltd PF000170 FTS/HPC/PF/23/0299+0302 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties , ,
Document
PFEO PF.23.0299+0302_Redacted.pdf (234.83 KB)
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Hacking & Paterson PF000288 FTS/HPC/PF/23/3192+3193 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties , , ,
Ross and Liddell (Property Factor) FTS/HPC/LM/23/1712
Document
Decision - 30.04.24 - 1712_R.pdf (185.76 KB)
Ross & Liddell PF000196 FTS/HPC/PF/24/0376
Document
REJECTION PF.24.0376_Redacted.pdf (415.23 KB)