Taking of oral evidence from persons located overseas in tribunal proceedings

Letting Agent Decisions

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Case Reference	Letting Agent	Letting Agent Registration Number	Hearing Date	Code Complaint(s)	Decisions	Upper Tribunal Decision(s)
FTS/HPC/LA/21/3141	Countrywide Residential Lettings	LARN1904055	14 Mar, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7)	Document Written Decision - Rejection_Redacted.pdf (1.72 MB)	[2022] UT 20
FTS/HPC/LA/21/3140	Countrywide Residential Lettings	LARN1904055	14 Mar, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7)	Document Written Decision - Rejection_Redacted.pdf (1.72 MB)	[2022] UT 20
FTS/HPC/LA/21/3139	Countrywide Residential Lettings	LARN1904055	14 Mar, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7)	Document Written Decision - Rejection_Redacted.pdf (1.72 MB)	[2022] UT 20
FTS/HPC/LA/21/2937	Purplebricks	LARN1906046	4 Mar, 2022		Document Signed rejection decision LA-21-2937_Redacted.pdf (232.75 KB)
FTS/HPC/LA/21/1624	Lowther Homes Ltd.	LARN1903007	13 Jan, 2022	Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Final 1624 LAEO decision _Redacted.pdf (526.35 KB) Document F 1624 Enforcement order__Redacted.pdf (436.12 KB) Document Final LA 21.1624 compliance__Redacted.pdf (491.48 KB)
FTS/HPC/LA/21/2293	R & G Financial Services Ltd	LARN1905063	7 Mar, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7)	Document LA.21.2293 final decision.pdf (619.91 KB) Document LAEO LA.21. 2293 final.pdf (416.02 KB) Document Signed LA.21.2293 LAEO Certificate of Compliance__Redacted.pdf (429.56 KB)
FTS/HPC/LA/21/2131	Belvoir Falkirk	FTS/HPC/LA/21/2131	27 Jan, 2022		Document Letting agent decision LA 21. 2131_Redacted.pdf (603.62 KB)
FTS/HPC/LA/21/3007	Belvoir Lettings Paisley	LARN1806002	16 Feb, 2022	Management and maintenance (Section 5), Ending the Tenancy (Section 6)	Document Rejection Decision LA.21.3007 (Redacted) .pdf (271.05 KB)
FTS/HPC/LA/21/2687	Grant Property Management	2006006	7 Feb, 2022	Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)	Document Written Decision & LAEO 2687 (Redacted).pdf (459.57 KB)
FTS/HPC/LA/21/1008	Cathedral City Estates	LARN1903002	28 Jan, 2022	Management and maintenance (Section 5)	Document Decision LA.21.1008.pdf (255.81 KB)