Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
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Property Factorsort descending Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision(s)
Apex Property Factor PF000383 HOHP/PF/16/0130 21/06/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon PFEO.16.0130 and Statement of Decision_Redacted.pdf, PDF icon Statement of Decision, PDF icon Varied PFEO, PDF icon certificate of compliance Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/17/0190 20/09/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties PDF icon Complied Decision Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/19/1395 16/01/2020 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) (04.02.20) - PF.19.1395.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) (04.02.20) - PF.19.1395.pdf, PDF icon Property Factor Enforcement Order (PFEO) - PF.19.1395.pdf, PDF icon Written Decision (Failure to Comply with Order) -PF.19.1395.pdf Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/20/1368 13/10/2020 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply)(Proposed PFEO)PF.20.1368.pdf, PDF icon Proposed PFEO PF.20.1368.pdf, PDF icon Written Decision (Failure to Comply) (PFEO) PF.20.1368.pdf, PDF icon PFEO. PF.20.1368.pdf, PDF icon Written Decision (Failure to Comply with Order) PF.20.1368_Redacted.pdf Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/18/2322 28/02/2019 PDF icon Written Decision (Failure to Comply) (Proposed PFEO) PF.18.2322_Redacted.pdf, PDF icon Proposed PFEO PF.18.2322_Redacted.pdf, PDF icon PFEO, PDF icon Written Decision (Failure to Comply with Order) PF.18.2322.pdf Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/17/0238 20/09/2017 Communication and consultation (Section 2 of Code) PDF icon Written Decision (Complied) PF.17.0238.pdf Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/17/0285, 0286 & 0287 14/12/2017 Written statement of services (Section 1 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Decision and Statement of Reason, PDF icon PFEO, PDF icon Decision, PDF icon Proposed PFEO, PDF icon written decision0 failure to comply with order Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/17/0266 - 0273 11/10/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties PDF icon Complied Decision Click to follow link
Apex Property Factor PF000383 HOHP/PF/16/0130 04/05/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon PF.16.0130 Proposed PFEO_Redacted.pdf Click to follow link
Apex Property Factor HOHP/PF/15/0110 31/03/2016 PDF icon Decision and Proposed PFEO, PDF icon PFEO, PDF icon written decision (certificate of compliance) Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/19/3126 11/03/2020 Property Factor Duties PDF icon Written Decision (Failure to Comply)(Proposed PFEO) - PF.19.3126.pdf, PDF icon Property Factor Enforcement Order (PFEO)(Proposed) - PF.19.3126.pdf, PDF icon Property Factor Enforcement Order (PFEO) - PF.19.3126.pdf, PDF icon Written Decision (Failure to Comply with Order) - PF.19.3126 (.pdf Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/17/0223 06/10/2017 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Decision pf.17.0223, PDF icon Proposed PFEO pf.17.0223, PDF icon Decision, PDF icon PFEO, PDF icon Written Decision (Failure to Comply with Order) Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/20/0399 16/11/2020 Financial obligations (Section 3 of Code) PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.0399.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.20.0399.pdf, PDF icon Property Factor Enforcement Order (PFEO) - PF.20.0399.pdf, PDF icon Failure to Comply with Order PF.20.0399.pdf Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/18/0146 21/05/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision , PDF icon Proposed PFEO, PDF icon Varied PFEO, PDF icon Written Decision (Failure to Comply with Order) Click to follow link
Apex Property Factor PF000383 FTS/HPC/PF/17/0309 09/01/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Decision , PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Failure to Comply with PFEO Click to follow link
Apex Property Factor PF000383 HOHP/PF/15/0110 31/03/2016 PDF icon Written Decision (Failure to Comply) pf.15.0110_Redacted.pdf Click to follow link
Apex Property Factor (Property Factor) PF000383 FTS/HPC/PF/18/2937 11/02/2019 PDF icon Written Decision (Non-Jurisdiction) Click to follow link
Apex Property Factor (Property Factor) FTS/HPC/PF/19/2593 06/12/2019 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon FTC PFEO - PF.19.2593 (1)_Redacted.pdf, PDF icon Written Decision (Failure to Comply with Order) - PF.19.2593.pdf Click to follow link
Apex Property Factor (Property Factor) PF000383 FTS/HPC/PF/18/2939, 2940,2941 11/02/2019 PDF icon Written Decision (Non-Jurisdiction) Click to follow link
Apex Property Factor (Property Factor) PF000383 FTS/HPC/PF/19/1747 18/09/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon proposed PFEO - 01.11.19 - PF.19.1747_Redacted.pdf, PDF icon written decision (failure to comply) - 01.11.19 - PF.19.1747 _Redacted.pdf, PDF icon PFEO - 13.12.19 - PF.19.1747 (1)_Redacted.pdf, PDF icon Written Decision (Failure to Comply with Order) - PF.19.1747...pdf Click to follow link

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