Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factorsort descending Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision(s)
Melville Property Ltd PF000731 FTS/HPC/PF/21/2388 29/06/2022 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon signed-Decision-pf.21.2388_Redacted.pdf, PDF icon singed-Prop-PFEOPF.21.2388_Redacted.pdf, PDF icon PF 21.2388 PFEO_Redacted.pdf, PDF icon VaryOrder Murray PF.21.2388_Redacted.pdf, PDF icon FTCdecision PF.21.2388 Murray_Redacted.pdf Click to follow link
Melville Property Ltd PF000731 FTS/HPC/PF/21/2503 29/06/2022 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon signed-Decision-PF.21.2503 _Redacted.pdf, PDF icon signed-PropPFEO-PF.21.2503_Redacted.pdf, PDF icon PF 21.2503 PFEO_Redacted.pdf, PDF icon VaryOrderMcPherson PF.21.2503_Redacted.pdf, PDF icon FTCdecision PF.21.2503 MacPherson_Redacted.pdf Click to follow link
Melville Property Ltd PF000731 FTS/HPC/PF/21/2397 29/06/2022 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon signed-Decision. pF.21.2397_Redacted.pdf, PDF icon signed-Prop-PFEO..pf_.21.2397_Redacted.pdf, PDF icon PF 21.2397 PFEO_Redacted.pdf, PDF icon VaryOrderMoffat PF.21.2397_Redacted.pdf, PDF icon FTCdecisionPF.21.2397 Moffat_Redacted.pdf Click to follow link
Melville Property Ltd PF000731 FTS/HPC/PF/21/2377 29/06/2022 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon signed-Decision-PF.21.2377 (1)_Redacted.pdf, PDF icon signed-Prop-PFEO-PF.21.2377 (1)_Redacted.pdf, PDF icon PF 21.2377 PFEO_Redacted.pdf, PDF icon VaryOrder Lennie PF 21.2377_Redacted.pdf, PDF icon FTCdecision PF.21.2377 Lennie_Redacted.pdf Click to follow link
Miller Property Management HOHP/PF/14/0148 26/08/2015 PDF icon Decision, PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Varied PFEO, PDF icon Failure to Comply Click to follow link
Miller Property Management Ltd PF000314 FTS/HPC/GP/21/0093 04/04/2022 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision Garry Drive Group Application (002)_Redacted.pdf, PDF icon Proposed PFEO Garry Drive Group Application (002)_Redacted.pdf Click to follow link
Miller Property Management Ltd PF000314 FTS/HPC/PF/21/0459 04/06/2021 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Caroline Adams v Miller Property Management decision 21.0459_Redacted.pdf, PDF icon PFEO final _Redacted.pdf, PDF icon signed-Failure to Comply with order decision (pf.21.0459) (002) (1)_Redacted.pdf Click to follow link
Miller Property Management Ltd PF000314 FTS/HPC/PF/17/0127 06/06/2017 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code) PDF icon Decision + Proposed PFEO, PDF icon PFEO, PDF icon Certificate Of Compliance Click to follow link
Miller Property Management Ltd PF000314 FTS/HPC/PF/21/0425, FTS/HPC/PF/21/0379, FTS/HPC/PF/21/0403, FTS/HPC/PF/21/0398, FTS/HPC/PF/21/0424 & FTS/HPC/PF/21/0510 04/04/2022 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon PFEO Garry Drive Cases _Redacted.pdf, PDF icon Failure to Comply Notice to Scottish Ministers__Redacted.pdf Click to follow link
Miller Property Management Ltd PF000314 FTS/HPC/PF/21/0456 25/10/2021 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code) PDF icon Written Decision 21.0456_Redacted.pdf Click to follow link
Miller Property Management Ltd PF000314 FTS/HPC/PF/21/0458 14/12/2021 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Signed Decision - Mrs Eileen Wright v Miller Property Ltd March 2022 PF 21.0458_Redacted.pdf, PDF icon Signed Proposed PFEO Eileen Wright v Miller Property Mgt Ltd PF 21.0458_Redacted.pdf, PDF icon PFEO PF.21.0458.pdf, PDF icon Written Decision - Failure to Comply with Order PF.21.0458_Redacted.pdf Click to follow link
Miller Property Mangement (Property Factor) PF000314 FTS/HPC/PF/20/0209 22/10/2020 Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.0209.pdf (1).pdf, PDF icon PFEO Downie Drive - 15.01.21 - PF.20.0209 (1).pdf Click to follow link
Miller Property Mangement (Property Factor) PF000314 FTS/HPC/PF/20/0209 22/10/2020 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.0209.pdf (1).pdf, PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.20.0209.pdf (1)_R.pdf, PDF icon PFEO Downie Drive - 15.01.21 - PF.20.0209_R.pdf, PDF icon Certificate of Compliance - 21.01.21 - PF.20.0209_Redacted.pdf Click to follow link
Milnbank Housing Association Ltd HOHP/PF/14/0026 12/02/2015 PDF icon Decision Click to follow link
Morison Walker Property Management PF000249 FTS/HPC/PF/18/0035 24/04/2018 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Failure to comply no proposed PFEO Click to follow link
Morison Walker Property Management Limited HOHP/PF/6/0050 03/10/2016 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Decision and Proposed PFEO, PDF icon PFEO, PDF icon Certificate of Complaince Click to follow link
Morison Walker Property Management Ltd HOHP/PF/13/0296 06/10/2014 PDF icon Decision Click to follow link
Morison Walker Property Management Ltd PF000249 FTS/HPC/PF/19/2049 11/10/2019 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Property Factor Duties PDF icon Written Decision (complied) PF.19.2049.pdf Click to follow link
Morrison Walker (Property Factor) FTS/HPC/PF/21/0078 PDF icon rejection decision 21-0078_R.pdf Click to follow link
Murphy Scoular PF000227 FTS/HPC/PF/17/0216 06/10/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Decision, PDF icon Proposed PFEO, PDF icon PFEO, PDF icon certificate of compliance Click to follow link

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