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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Complaint type

Please select the complaint type you wish to view results for

Property Factor	Property Factor Registration Number	Case Reference Number	Hearing Date	Application complaints	Files	Page Link
James Gibb Residential Factors	PF000103	FTS/HPC/PF/22/0025 - 0668	09/11/2022	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code)	Proposed PFEO-pf-22-0025-0688.pdf, Statement of Decision FTC-proposed PFEO-pf.22.0025-0688.pdf, Written Decision Review (Reject) 0025, 0668_Redacted.pdf, Signed PFEO PF.22.0025-0668_Redacted.pdf, Certificate of Compliance 0025, 0668_R.pdf	Click to follow link
James Gibb Property Management Ltd	PF000103	FTS/HPC/PF/21/1798	08/11/2022		Written Decision - Failure to Comply PF.21.1798_Redacted.pdf, Proposed PFEO PF.21.1798_Redacted.pdf, PF 21.1798 PFEO Decision January 2023_Redacted.pdf, PF 21.1798 PFEO January 2023_Redacted.pdf, Certificate of Compliance1798_Redacted.pdf	Click to follow link
Speirs Gumley Ltd	PF000160	FTS/HPC/PF/22/0862, FTS/HPC/PF/22/1866	07/11/2022		Rejection PF.22.0862 and PF.22.1866_Redacted.pdf	Click to follow link
Atholls Ltd	PF000316	FTS/HPC/PF/22/0883 & FTS/HPC/PF/22/1400	02/11/2022	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Written Decision (Failure to Comply) 0883, 1400_Redacted.pdf, Proposed PFEO 0883, 1400_Redacted.pdf, PFEO pf.22.0883-1400 .pdf, Compliance Decision - 07.02.23 - PF.22.08831400_R.pdf	Click to follow link
Trinity Factoring Services Ltd	PF000170	FTS/HPC/PF/22/2024	27/10/2022	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code)	complied decision- PF22.2024 (1) (002) (1)_Redacted.pdf	Click to follow link
Redpath Bruce	PF000110	FTS/HPC/PF/21/2636	14/10/2022		ftt.pf_.couper.decision.21.2636_Redacted.pdf	Click to follow link
Thenue Housing Association	PF000268	FTS/HPC/LM/22/1988 -1991	30/09/2022		written decision FTC-prop PFEO- LM.22.1998 &1991.pdf, proposed PFEO - LM.22.1998 -1991 .pdf, signed FTC-no PFEO-lm.22.1988-1991_Redacted.pdf	Click to follow link
Residential Management Group Scotland Ltd	PF000763	FTS/HPC/LM/22/1998	29/09/2022	Written statement of services (Section 1 of Code), Property Factor Duties	complied decision	Click to follow link
River Clyde Homes	PF000152	FTS/HPC/PF/21/2823 & FTS/HPC/PF/21/2535	29/09/2022	Communication and consultation (Section 2 of Code)	Written Decision - Complied PF.21.2535_Redacted.pdf, Written Decision - Complied PF.21.2823_Redacted.pdf	Click to follow link
Speirs Gumley	PF000160	FTS/HPC/LM/22/2686	23/09/2022		Written Decision (Reject) 2686_Redacted.pdf	Click to follow link
First Port Property Services	PF000095	FTS/HPC/PF/22/0721, FTS/HPC/PF/22/1317	07/09/2022		PF 22.0721 & 22.1317 Decision Eden Court_Redacted.pdf, PF 22.0721 & 22.1317 Proposed PFEO Eden Court_Redacted.pdf, PF 22.0721 & 22.1317 PFEO Eden Court (2)_Redacted.pdf, PF 22.0721 & 22.1317 Certificate of Compliance Eden Court_Redacted.pdf	Click to follow link
Lomond Property Factors	PF000359	FTS/HPC/PF/21/2368, FTS/HPC/PF/21/2380, FTS/HPC/PF/21/2438, FTS/HPC/PF/21/2439, FTS/HPC/PF/21/2513, FTS/HPC/PF/21/2627	06/09/2022		GP.21.0399 40 Cranworth Street Decision_Redacted.pdf, GP.21.0399 40 Cranworth Street Proposed PFEO_Redacted.pdf, GP.21.0399 Amended Decision Final (1)_Redacted.pdf, GP.21.0399 PFEO DECISION_Redacted.pdf, GP.21.0399 PFEO December_Redacted.pdf, GP.21.0399 Certificate of Compliance February 2023_Redacted.pdf	Click to follow link
Life Property Management T/A James Gibb	PF000103	FTS/HPC/PF/22/0190	05/09/2022	Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code)	PF 22.0190 final decision (1)_Redacted.pdf, PF 22.0190 proposed PFEO_Redacted.pdf, PF 22.0190 PFEO_Redacted.pdf, PF 22.0190 final certificate of compliance_Redacted.pdf	Click to follow link
Residential Management Group Ltd	PF000763	FTS/HPC/PF/21/2591	05/09/2022		PF 21.2591 Decision with proposed PFEO_Redacted.pdf, PF 21.2591 decision - no PFEO_Redacted.pdf	Click to follow link
Redpath Bruce	PF000110	FTS/HPC/PF/22/1569	02/09/2022		Rejection PF.22.1569_Redacted.pdf	Click to follow link
Charles White Ltd	PF000153	FTS/HPC/PF/22/0281	30/08/2022	Insurance (Section 5 of Code)	Written Decision - Failure to Comply PF.22.0281_Redacted.pdf, Proposed PFEO PF.22.0281_Redacted.pdf, Certificate of Compliance with PFEO 22.0281_Redacted.pdf	Click to follow link
Charles White Ltd	PF000153	FTS/HPC/PF/22/0306	30/08/2022	Insurance (Section 5 of Code)	Written Decision - Failure to Comply PF.22.0306_Redacted.pdf, Proposed PFEO PF.22.0306_Redacted.pdf, Certificate of Compliance with PFEO 22.0306_Redacted.pdf	Click to follow link
James Gibb Residential Factors (Property Factor)	pf000103	FTS/HPC/PF/22/2003	26/08/2022		refusal Decision PF.22.2003_.pdf	Click to follow link
James Gibb Residential Factors	PF000103	FTS/HPC/PF/22/1597	25/08/2022	Insurance (Section 5 of Code)	Written Decision (Failure to Comply) (Proposed PFEO) 1597.pdf, Proposed PFEO 1597.pdf, PFEO Certificate of Correction 1597.pdf	Click to follow link
James Gibb Property Management Ltd	PF000103	FTS/HPC/PF/21/1287	23/08/2022	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	Certificate of Compliance PF.21.1287_Redacted.pdf	Click to follow link

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Property Factors Decisions

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