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Property Factors Decisions
Decisions are listed by the latest hearing date.
The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).
Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .
NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.
If you have any questions regarding results on this page please contact us.
| Property Factor | Property Factor Registration Number | Case Reference Number |
Hearing Date |
Application complaints | Files | Page Link | Upper Tribunal Decision(s) |
|---|---|---|---|---|---|---|---|
| Dundee City Council | PF000176 | FTS/HPC/PF/23/2030, FTS/HPC/PF/23/2031 | 13/09/2023 |
 PF 23.2030 and 2031 REJECTION_Redacted.pdf |
Click to follow link | ||
| SG Property Management Ltd | PF000211 | FTS/HPC/LM/23/0158 + 0159 | 17/08/2023 | Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) |
Written Decision LM.23.0158 + 0159_Redacted.pdf, Proposed PFEO LM.23.0158 + 0159_Redacted.pdf |
Click to follow link | |
| FirstPort Property Services Scotland | PF000095 | FTS/HPC/PF/22/3985 + 7 others | 03/08/2023 |
Proposed PFEO PF.22.3985 + others_Redacted.pdf, Written Decision PF.22.3985 + others_Redacted.pdf |
Click to follow link | ||
| Lowther Homes Limited | PF000785 | FTS/HPC/PF/22/3879 | 03/08/2023 | Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
Decision3879__Redacted.pdf, Proposd PFEO3879__Redacted.pdf |
Click to follow link | |
| Hacking and Paterson (Property Factor) | FTS/HPC/PF/22/2960 | 01/08/2023 |
Written Decision PF.22.2960_R.pdf |
Click to follow link | |||
| Charles White Ltd. | PF000153 | FTS/HPC/PF/23/0692 | 19/07/2023 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
PF.23.0692 Decision (1)_Redacted.pdf |
Click to follow link | |
| Homesbook Factoring Ltd | PF000484 | FTS/HPC/PF/22/3644, FTS/HPC/PF/22/4026 | 12/07/2023 | Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties |
Decision with SOR 3644 and 4026_Redacted.pdf |
Click to follow link | |
| Bield Housing and Care (Property Factor) | FTS/HPC/PF/22/2431 & FTS/HPC/PF/22/3182 | 04/07/2023 |
Written Decision PF.22.2431 + 3182_R.pdf |
Click to follow link | |||
| MXM Property Solutions (Property Factor) | FTS/HPC/PF/20/1377 | 03/07/2023 |
Decision1377_R.pdf |
Click to follow link | |||
| Speirs Gumley Property Management (Property Factor) | 19/06/2023 |
Complied Decision - 4380 _R.pdf |
Click to follow link | ||||
| Lowther Homes Limited | pf000785 | FTS/HPC/LM/23/0079 + FTS/HPC/LM/23/0081 | 16/06/2023 | Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
PFEO LM.23.0079 + 0081 (1)_Redacted.pdf |
Click to follow link | |
| Charles White Ltd. | PF000153 | FTS/HPC/LM/23/0252 | 14/06/2023 | Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties |
Written Decision LM.23.0252_Redacted.pdf, Proposed PFEO LM.23.0252 (3)_Redacted.pdf |
Click to follow link | |
| Your Local Factor LTD (Property Factor) | FTS/HPC/PF/22/4114 | 14/06/2023 |
PF 22.4114 - Decision_R.pdf, Proposed PFEO PF.22.4114_R.pdf, PFEO - 18.07.23 - 4114 (1)_R.pdf |
Click to follow link | |||
| James Gibb Property Management Ltd | PF000103 | FTS/HPC/PF/22/1784 , FTS/HPC/PF/22/1225 | 07/06/2023 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties |
Decision on Homeowners Application1225-1784_Redacted.pdf |
Click to follow link | |
| W.M. Cumming, Turner & Watt | PF000269 | FTS/HPC/PF/22/2724 | 30/05/2023 |
Written Decision PF.22.2724_Redacted.pdf |
Click to follow link | ||
| Newton Property Management Ltd | PF000108 | FTS/HPC/PF/22/4172 | 25/05/2023 | Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code) |
Written Decision (Reject) 4172.pdf |
Click to follow link | |
| Hacking and Paterson Management Services | PF000288 | FTS/HPC/PF/22/3616 | 25/05/2023 | Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code) |
Written Decision (Failure to Comply) (Proposed PFEO) 3616.pdf, Review Decision 3616.pdf |
Click to follow link | |
| River Clyde Homes | PF000152 | FTS/HPC/PF/22/4175 | 22/05/2023 |
Decision PF.22.4175_Redacted.pdf |
Click to follow link | ||
| River Clyde Homes | PF000152 | FTS/HPC/PF/23/0097 | 22/05/2023 |
Decision PF.23.0097_Redacted.pdf |
Click to follow link | ||
| Hacking & Paterson Management Services | PF000288 | FTS/HPC/PF/22/1581 | 17/05/2023 |
PF 22.1581 Decision Kilmarnock Road_Redacted.pdf, PF 22.1581 Proposed PFEO Kilmarnock Rd_Redacted.pdf, PF 22.1581 PFEO Kilmarnock Road_Redacted.pdf, PF 22.1581 Certificate of Compliance Kilmarnock Rd_Redacted.pdf |
Click to follow link |