Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factorsort descending Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Page Link Upper Tribunal Decision(s)
Charles White Limited HOHP/PF/16/0131 16/12/2016 Communication and consultation (Section 2 of Code) PDF icon PPFEO (Redacted) pf.16.0131.pdf, PDF icon comp(redacted).pf_.16.0131.pdf Click to follow link
Charles White Limited HOHP/PF/15/0003 30/04/2015 PDF icon Decision and Proposed PFEO, PDF icon Certificate of Compliance Click to follow link
Charles White Limited HOHP/PF/14/0039 11/08/2014 PDF icon Decision Click to follow link
Charles White Limited HOHP/PF/14/0081 15/12/2014 PDF icon Decision Click to follow link
Charles White Limited PF000153 FTS/HPC/PF/20/2395 24/01/2022 Property Factor Duties PDF icon Signed 20.2395 Decision_Redacted.pdf, PDF icon Signed 20.2395 Proposed PFEO_Redacted.pdf, PDF icon PF 20.2395 Signed Dickson v Charles White Decision re Extension of Review period_Redacted.pdf, PDF icon Signed Dickson v Charles White Decision re Review PF 20.2395_Redacted.pdf, PDF icon Signed 20.2395 Decision to issue PFEO (2)_Redacted.pdf, PDF icon Signed PF.20.2395 Decision re Compliance_Redacted.pdf Click to follow link
Charles White Limited PF000153 FTS/HPC/PF/21/2376 17/11/2021 PDF icon Signed Rejection pf.21.2376_Redacted.pdf Click to follow link
Charles White Limited PF000153 FTS/HPC/PF/19/1621 16/08/2019 PDF icon Written Decision (Complied) (28.08.19) PF.19.1621.pdf, PDF icon Written Decision (Review) PF.19.1621.pdf Click to follow link
Charles White Limited HOHP/PF/15/0122 15/12/2015 PDF icon Decision, PDF icon Proposed PFEO, PDF icon Certificate of Compliance Click to follow link
Charles White Limited HOHP/PF/14/0018 17/07/2014 PDF icon Decision, PDF icon PFEO, PDF icon Variation of PFEO , PDF icon Proposed PFEO , PDF icon Certificate of Compliance Click to follow link
Charles White Limited HOHP/PF/15/0113 15/12/2015 PDF icon Decision, PDF icon Proposed PFEO, PDF icon Certificate of Compliance Click to follow link
Charles White Limited HOHP/PF/15/0022 31/07/2015 PDF icon Decision, PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
Charles White Limited HOHP/PF/14/0055 28/10/2014 PDF icon Decision, PDF icon Proposed PFEO, PDF icon PFEO, PDF icon Certificate of Compliance Click to follow link
Charles White Limited HOHP/PF/13/0321 11/03/2014 PDF icon Decision, PDF icon PFEO, PDF icon Appeal Outcome, PDF icon PFEO Variation, PDF icon Second PFEO Variation, PDF icon Certificate of Compliance Click to follow link
Charles White Limited PF000153 FTS/HPC/PF/18/3190 18/02/2019 Communication and consultation (Section 2 of Code) PDF icon Proposed PFEO, PDF icon written decision FTC, PDF icon PFEO, PDF icon compliance certificate Click to follow link
Charles White LT PF000153 FTS/HPC/PF/19/1277 27/11/2019 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) PDF icon Proposed Property Factor Enforcement Order (PFEO) PF.19.1277.pdf, PDF icon Written Decision (Failure to Comply) PF.19.1277.pdf, PDF icon Property Factor Enforcement Order PF.19.1277.pdf, PDF icon Certificate of Compliance PF.19.1277.pdf Click to follow link
Charles White Ltd PF000153 HOHP/PF/16/0100 02/02/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (FtC) PFEO) HOHP.PF_.16.0100.pdf, PDF icon Certificate of Complaince -corrected postcode. pf.16.0100_Redacted.pdf Click to follow link
Charles White Ltd PF000153 FTS/HPC/PF/20/1607 26/11/2020 Communication and consultation (Section 2 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) PF.20.1607.pdf, PDF icon Proposed PFEO PF.20.1607.pdf, PDF icon Written Decision (No PFEO) PF.20.1607.pdf Click to follow link
Charles White Ltd PF000153 FTS/HPC/LM/17/0086 11/05/2017 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon PFEO, PDF icon Cetificate of compliance Click to follow link
Charles White Ltd PF000153 FTS/HPC/LM/19/1376 12/07/2019 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Written Decision (Failure to Comply) (Proposed PFEO) - PF.19.1376_Redacted.pdf, PDF icon Property Factor Enforcement Order (PFEO) (Proposed) - PF.19.1376_Redacted.pdf Click to follow link
Charles White Ltd HOHP/PF/16/0033 10/08/2016 PDF icon Complied Decision Click to follow link

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