Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Please select the complaint type you wish to view results for
Property Factor Property Factor Registration Number Case Reference Number Hearing Datesort ascending Application complaints Files Page Link Upper Tribunal Decision(s)
James Gibb Residential Factors PF000103 FTS/HPC/PF/22/1774 10/11/2022 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties PDF icon Rejection decision-PF.22.1774 .pdf Click to follow link
Speirs Gumley Ltd PF000160 FTS/HPC/PF/22/0862, FTS/HPC/PF/22/1866 07/11/2022 PDF icon Rejection PF.22.0862 and PF.22.1866_Redacted.pdf Click to follow link
Trinity Factoring Services Ltd PF000170 FTS/HPC/PF/22/2024 27/10/2022 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code) PDF icon complied decision- PF22.2024 (1) (002) (1)_Redacted.pdf Click to follow link
Redpath Bruce PF000110 FTS/HPC/PF/21/2636 14/10/2022 PDF icon ftt.pf_.couper.decision.21.2636_Redacted.pdf Click to follow link
Residential Management Group Scotland Ltd PF000763 FTS/HPC/LM/22/1998 29/09/2022 Written statement of services (Section 1 of Code), Property Factor Duties PDF icon complied decision Click to follow link
River Clyde Homes PF000152 FTS/HPC/PF/21/2823 & FTS/HPC/PF/21/2535 29/09/2022 Communication and consultation (Section 2 of Code) PDF icon Written Decision - Complied PF.21.2535_Redacted.pdf, PDF icon Written Decision - Complied PF.21.2823_Redacted.pdf Click to follow link
Speirs Gumley PF000160 FTS/HPC/LM/22/2686 23/09/2022 PDF icon Written Decision (Reject) 2686_Redacted.pdf Click to follow link
First Port Property Services PF000095 FTS/HPC/PF/22/0721, FTS/HPC/PF/22/1317 07/09/2022 PDF icon PF 22.0721 & 22.1317 Decision Eden Court_Redacted.pdf, PDF icon PF 22.0721 & 22.1317 Proposed PFEO Eden Court_Redacted.pdf, PDF icon PF 22.0721 & 22.1317 PFEO Eden Court (2)_Redacted.pdf Click to follow link
Residential Management Group Ltd PF000763 FTS/HPC/PF/21/2591 05/09/2022 PDF icon PF 21.2591 Decision with proposed PFEO_Redacted.pdf, PDF icon PF 21.2591 decision - no PFEO_Redacted.pdf Click to follow link
Redpath Bruce PF000110 FTS/HPC/PF/22/1569 02/09/2022 PDF icon Rejection PF.22.1569_Redacted.pdf Click to follow link
Charles White Ltd PF000153 FTS/HPC/PF/22/0281 30/08/2022 Insurance (Section 5 of Code) PDF icon Written Decision - Failure to Comply PF.22.0281_Redacted.pdf, PDF icon Proposed PFEO PF.22.0281_Redacted.pdf Click to follow link
Charles White Ltd PF000153 FTS/HPC/PF/22/0306 30/08/2022 Insurance (Section 5 of Code) PDF icon Written Decision - Failure to Comply PF.22.0306_Redacted.pdf, PDF icon Proposed PFEO PF.22.0306_Redacted.pdf Click to follow link
James Gibb Residential Factors (Property Factor) pf000103 FTS/HPC/PF/22/2003 26/08/2022 PDF icon refusal Decision PF.22.2003_.pdf Click to follow link
James Gibb Property Management Ltd PF000103 FTS/HPC/PF/21/1287 23/08/2022 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Certificate of Compliance PF.21.1287_Redacted.pdf Click to follow link
Ross & Liddell Ltd PF000196 FTS/HPC/PF/22/1290 23/08/2022 PDF icon Rejection decision PF.22.1290_Redacted.pdf Click to follow link
Longford Property Management PF000723 FTS/HPC/LM/19/3717, FTS/HPC/LM/20/0334, FTS/HPC/LM/20/0283, FTS/HPC/LM/22/2063 19/08/2022 PDF icon Longford Crofts DECISION FINAL_Redacted.pdf, PDF icon Longford Crofts Proposed PFEO_Redacted.pdf, PDF icon GP 19.0799 Longford Crofts PFEO FINAL_Redacted.pdf Click to follow link
FirstPort Property Services Scotland PF000095 FTS/HPC/PF/22/0929 12/08/2022 Complaints resolution (Section 7 of Code) PDF icon PF 22.0929 Ferryhill Court.CMD Note_Redacted.pdf, PDF icon PF 22.0929 Ferryhill Court Proposed PFEO_Redacted.pdf, PDF icon PF 22.0929 Ferryhill Court.CMD Note Reviewed_Redacted.pdf, PDF icon PF 22.0929 Ferryhill Court PFEO final_Redacted.pdf Click to follow link
Charles White Ltd PF000153 FTS/HPC/PF/22/1140 11/08/2022 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties PDF icon Decision PF.22.1140_Redacted.pdf, PDF icon proposed PFEO PF.22.1140 (1)_Redacted.pdf, PDF icon Decision in respect of proposed PFEO - PF.22.1140_Redacted.pdf Click to follow link
Rentolease Property Management Ltd PF000111 FTS/HPC/PF/22/0311 & FTS/HPC/PF/22/0312 28/07/2022 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon Corrected PFEO PF.22.0311.0312_Redacted.pdf, PDF icon Corrected Certificate of Compliance with PFEO 22.0311.0312 (002)_Redacted.pdf Click to follow link
Lowther Homes Ltd PF000785 FTS/HPC/PF/22/0644 28/07/2022 Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties PDF icon PF 22.0644 Certificate of Compliance with PFEO 173 Lower Granton Road_Redacted.pdf Click to follow link

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