Property Factors Decisions
Decisions are listed by the latest hearing date.
The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).
Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .
NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.
If you have any questions regarding results on this page please contact us.
|Property Factor||Property Factor Registration Number||Case Reference Number||Hearing Date||Application complaints||Files||Page Link||Upper Tribunal Decision(s)|
|James Gibb Residential Factors||PF000103||FTS/HPC/PF/22/1774||10/11/2022||Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties||Rejection decision-PF.22.1774 .pdf||Click to follow link|
|Speirs Gumley Ltd||PF000160||FTS/HPC/PF/22/0862, FTS/HPC/PF/22/1866||07/11/2022||Rejection PF.22.0862 and PF.22.1866_Redacted.pdf||Click to follow link|
|Trinity Factoring Services Ltd||PF000170||FTS/HPC/PF/22/2024||27/10/2022||Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code)||complied decision- PF22.2024 (1) (002) (1)_Redacted.pdf||Click to follow link|
|Redpath Bruce||PF000110||FTS/HPC/PF/21/2636||14/10/2022||ftt.pf_.couper.decision.21.2636_Redacted.pdf||Click to follow link|
|Residential Management Group Scotland Ltd||PF000763||FTS/HPC/LM/22/1998||29/09/2022||Written statement of services (Section 1 of Code), Property Factor Duties||complied decision||Click to follow link|
|River Clyde Homes||PF000152||FTS/HPC/PF/21/2823 & FTS/HPC/PF/21/2535||29/09/2022||Communication and consultation (Section 2 of Code)||Written Decision - Complied PF.21.2535_Redacted.pdf, Written Decision - Complied PF.21.2823_Redacted.pdf||Click to follow link|
|Speirs Gumley||PF000160||FTS/HPC/LM/22/2686||23/09/2022||Written Decision (Reject) 2686_Redacted.pdf||Click to follow link|
|First Port Property Services||PF000095||FTS/HPC/PF/22/0721, FTS/HPC/PF/22/1317||07/09/2022||PF 22.0721 & 22.1317 Decision Eden Court_Redacted.pdf, PF 22.0721 & 22.1317 Proposed PFEO Eden Court_Redacted.pdf, PF 22.0721 & 22.1317 PFEO Eden Court (2)_Redacted.pdf||Click to follow link|
|Residential Management Group Ltd||PF000763||FTS/HPC/PF/21/2591||05/09/2022||PF 21.2591 Decision with proposed PFEO_Redacted.pdf, PF 21.2591 decision - no PFEO_Redacted.pdf||Click to follow link|
|Redpath Bruce||PF000110||FTS/HPC/PF/22/1569||02/09/2022||Rejection PF.22.1569_Redacted.pdf||Click to follow link|
|Charles White Ltd||PF000153||FTS/HPC/PF/22/0281||30/08/2022||Insurance (Section 5 of Code)||Written Decision - Failure to Comply PF.22.0281_Redacted.pdf, Proposed PFEO PF.22.0281_Redacted.pdf||Click to follow link|
|Charles White Ltd||PF000153||FTS/HPC/PF/22/0306||30/08/2022||Insurance (Section 5 of Code)||Written Decision - Failure to Comply PF.22.0306_Redacted.pdf, Proposed PFEO PF.22.0306_Redacted.pdf||Click to follow link|
|James Gibb Residential Factors (Property Factor)||pf000103||FTS/HPC/PF/22/2003||26/08/2022||refusal Decision PF.22.2003_.pdf||Click to follow link|
|James Gibb Property Management Ltd||PF000103||FTS/HPC/PF/21/1287||23/08/2022||Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties||Certificate of Compliance PF.21.1287_Redacted.pdf||Click to follow link|
|Ross & Liddell Ltd||PF000196||FTS/HPC/PF/22/1290||23/08/2022||Rejection decision PF.22.1290_Redacted.pdf||Click to follow link|
|Longford Property Management||PF000723||FTS/HPC/LM/19/3717, FTS/HPC/LM/20/0334, FTS/HPC/LM/20/0283, FTS/HPC/LM/22/2063||19/08/2022||Longford Crofts DECISION FINAL_Redacted.pdf, Longford Crofts Proposed PFEO_Redacted.pdf, GP 19.0799 Longford Crofts PFEO FINAL_Redacted.pdf||Click to follow link|
|FirstPort Property Services Scotland||PF000095||FTS/HPC/PF/22/0929||12/08/2022||Complaints resolution (Section 7 of Code)||PF 22.0929 Ferryhill Court.CMD Note_Redacted.pdf, PF 22.0929 Ferryhill Court Proposed PFEO_Redacted.pdf, PF 22.0929 Ferryhill Court.CMD Note Reviewed_Redacted.pdf, PF 22.0929 Ferryhill Court PFEO final_Redacted.pdf||Click to follow link|
|Charles White Ltd||PF000153||FTS/HPC/PF/22/1140||11/08/2022||Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties||Decision PF.22.1140_Redacted.pdf, proposed PFEO PF.22.1140 (1)_Redacted.pdf, Decision in respect of proposed PFEO - PF.22.1140_Redacted.pdf||Click to follow link|
|Rentolease Property Management Ltd||PF000111||FTS/HPC/PF/22/0311 & FTS/HPC/PF/22/0312||28/07/2022||Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties||Corrected PFEO PF.22.0311.0312_Redacted.pdf, Corrected Certificate of Compliance with PFEO 22.0311.0312 (002)_Redacted.pdf||Click to follow link|
|Lowther Homes Ltd||PF000785||FTS/HPC/PF/22/0644||28/07/2022||Written statement of services (Section 1 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties||PF 22.0644 Certificate of Compliance with PFEO 173 Lower Granton Road_Redacted.pdf||Click to follow link|