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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Property Factor Property Factor Registration Number Case Reference Number Hearing Date Application complaints Files Upper Tribunal Decision(s)
Residential Management Group Scotland Ltd PF000763 FTS/HPC/PF/23/3843
Speirs Gumley PF000160 FTS/HPC/PF/23/2040, FTS/HPC/PF/23/2924 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Lowther Homes Limited PF000785 FTS/HPC/PF/24/1518 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Document
Written Decision (Reject) 1518.pdf (485.13 KB)
Respondent RMG Scotland PF000763 FTS/HPC/PF/24/1497
Document
Rejection PF.24.1497_Redacted.pdf (414.89 KB)
James Gibb Residential Factors PF000103 FTS/HPC/PF/23/3699 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Document
Written Decision PF.23.3699.pdf (453.92 KB)
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Document
Proposed PFEO PF.23.3699.pdf (416.72 KB)
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Document
PFEO PF.23.3699_Redacted.pdf (402.18 KB)
Myreside Management Ltd PF000177 FTS/HPC/PF/23/2788 Property Factor Duties , ,
Document
PFEO PF.23.2788_Redacted.pdf (433.88 KB)
Redpath Bruce Property Management Limited PF000110 FTS/HPC/PF/23/2204 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Document
final decision 2204 _Redacted.pdf (296.81 KB)
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Hacking & Paterson Management Services PF000288 FTS/HPC/PF/23/3408 Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
Document
PF 23.3408 Decision.pdf (710.66 KB)
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Document
Proposed PFEO 23.3408.pdf (253.89 KB)
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Charles White Ltd PF000153 FTS/HPC/PF/23/2830 ,
Charles White PF000153 FTS/HPC/PF/23/0621 Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code) , ,
Document
PFEO PF.23.0621.pdf (485.21 KB)