Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Case Reference Number	Property Factor	Property Factor Registration Number	Application complaints	Date	Files
FTS/HPC/PF/18/0185	Ross and Liddell	PF000196	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties	8 Aug, 2018	Document Written Decision (Failure to Comply) (Proposed PFEO)_Redacted.pdf (1.09 MB) , Document Proposed PFEO PF.18.0185_Redacted.pdf (103.06 KB) , Document PFEO pf.18.0185_Redacted.pdf (109.42 KB) , Document Certificate of Compliance PF.18.0185.pdf (132.17 KB)
FTS/HPC/PF/18/0186	Ross and Liddell	PF000196	Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Property Factor Duties	8 Aug, 2018	Document Written Decision (Failure to Comply) (Proposed PFEO). PF.18.0186_Redacted.pdf (1.1 MB) , Document Proposed PFEO PF.18.0186_Redacted.pdf (102.5 KB) , Document PFEO pf.18.0186_Redacted.pdf (108.82 KB) , Document certificate of complaince 27.12.2018 - pf.18.0186_Redacted.pdf (129.38 KB)
FTS/HPC/PF/18/0571	Places for People Scotland	PF000123		2 Aug, 2018	Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.18.0571_Redacted.pdf (995.61 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.18.0571_Redacted.pdf (105.29 KB) , Document PFEO -21.09.2018 -pf.18.0571_Redacted.pdf (110.94 KB) , Document certificate of complaince-11.03.2019-pf.18.0571_Redacted.pdf (153.05 KB)
FTS/HPC/PF/18/0509	Morison Walker Property Management Ltd	PF000249	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)	13 Jul, 2018	Document Written Decision (Complied) - PF.18.0509_Redacted.pdf (520.44 KB)
PF000203	Life Property Management Limited			12 Jul, 2018	Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.18.0356-0370_Redacted.pdf (1.01 MB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.18.0356-0370_Redacted.pdf (159.12 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO)(Review) PF.18.0356-0370_Redacted.pdf (741.63 KB) , Document Proposed PFEO (Review) PF.18.0356-0370 (1)_Redacted.pdf (195.82 KB) , Document PFEO PF.18.0356-0370_Redacted.pdf (143.82 KB) , Document Certificate of Compliance PF.18.0356-0370_Redacted.pdf (121.57 KB)
FTS/HPC/PF/18/0149	Apex Property Factor Ltd	PF000383	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	28 Jun, 2018	Document Decision pf.18.0149_Redacted.pdf (343.64 KB)
HOHP/PF/16/0179	MacFie and Co	PF000098		27 Jun, 2018	Document Written Decision (Failure to Comply) (No Proposed PFEO) - PF.16.0179_Redacted.pdf (627.97 KB)
FTS/HPC/PF/18/0822	FirstPort Property Services Scotland Limited	PF000095	Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code)	26 Jun, 2018	Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.18.0822_Redacted.pdf (915.42 KB) , Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.18.0822_Redacted.pdf (128.64 KB) , Document failure to comply (pfeo) - 26.10.18 - pf.18.0822_Redacted.pdf (3.42 MB) , Document Compliance Certificate 07.11.2018 - pf.18.0822_Redacted.pdf (2.67 MB)
FTS/HPC/PF/18/0769	The Wheatley Group - Yourplace Property Management	PF000212	Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code)	25 Jun, 2018	Document Written Decision (Failure to Comply) (Proposed PFEO) pf.18.0769_Redacted.pdf (1.01 MB) , Document Proposed PFEO pf.18.0769_Redacted.pdf (154.23 KB) , Document Amended Statement of Decision PF.18.0769_Redacted.pdf (1.01 MB) , Document Decision (No PFEO) pf.18.0769_Redacted.pdf (218.02 KB)
FTS/HPC/PF/18/0445	Aberdeen Property Leasing Limited	PF000270	Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties	14 Jun, 2018	Document failure to comply (NO PFEO) - pf.18.0445_Redacted.pdf (549.26 KB)