Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Case Reference Number	Property Factor	Property Factor Registration Number	Application complaints	Date	Files
FTS/HPC/PF/18/1483	Apex Property Factor Ltd	PF000383	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	15 Mar, 2019	Document Proposed PFEO - 30.04.2019-pf.18.1483.pdf (152.12 KB) , Document written dec FTCx (prop PFEO)- 30.04.2019-pf.18.1483.pdf (612.96 KB) , Document PFEO 22.05.2019-pf.18.1483.docx redacted.pdf (229.03 KB) , Document Written decision FTC PFEO - 22.05.2019-pf.18.1483.docx redacted.pdf (213.73 KB) , Document Decision Failure to comply with order - (02.07.19) PF.18.1483.pdf (208.14 KB)
FTS/HPC/PF/18/2966	Queens Cross Factoring	PF000394	Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code)	7 Mar, 2019	Document Written Decision (Failure to Comply) (Proposed PFEO).pdf (298.99 KB) , Document Proposed PFEO.pdf (218.89 KB) , Document written decision failure to comply (no PFEO) - 17.04.2019 - pf.18.2966_Redacted.pdf (95.87 KB)
FTS/HPC/PF/18/3226	W.M. Cumming, Turner & Watt	PF000269		7 Mar, 2019	Document Written Decision (Failure to Comply) (Proposed PFEO) PF.18.3226_Redacted.pdf (582.01 KB) , Document Property Factor Enforcement Order PF.18.3226_Redacted.pdf (142.78 KB) , Document Certificate of Compliance PF.18.3226_Redacted.pdf (206.55 KB)
FTS/HPC/PF/18/2322	Apex Property Factor	PF000383		28 Feb, 2019	Document Written Decision (Failure to Comply) (Proposed PFEO) PF.18.2322_Redacted.pdf (260.09 KB) , Document Proposed PFEO PF.18.2322_Redacted.pdf (208.11 KB) , Document PFEO PF.18.2322_Redacted.pdf (210.21 KB) , Document Written Decision (Failure to Comply with Order) PF.18.2322.pdf (253.44 KB)
FTS/HPC/PF/18/2683	The City of Edinburgh Council	PF000350		20 Feb, 2019	Document Written Decision non-jurisdiction.pdf (786.65 KB)
FTS/HPC/PF/18/3186	Hacking and Paterson Management Services	PF000288		18 Feb, 2019	Document Written Decision (Complied) PF.18.3186_Redacted.pdf (683.23 KB)
FTS/HPC/PF/18/3190	Charles White Limited	PF000153	Communication and consultation (Section 2 of Code)	18 Feb, 2019	Document proposed PFEO - 13.03.2109-pf.18.3190_Redacted.pdf (138.62 KB) , Document written decision FTC-proposed pfeo- 13.02.2109-pf.18.3190_Redacted.pdf (371.58 KB) , Document PFEO - 10.04.2019-pf.18.3190_Redacted.pdf (142.5 KB) , Document compliance certificate-17.06.2019-pf.18.3190_Redacted.pdf (115.2 KB)
FTS/HPC/LM/18/3261	Charles White Ltd	PF000153		14 Feb, 2019	Document Written Decision (Non-Jurisdiction) LM.18.3261_Redacted.pdf (487.85 KB)
FTS/HPC/PF/18/1584	Wheatley Group / Your Place Property Management	PF000212	Communication and consultation (Section 2 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	13 Feb, 2019	Document written Decision FTC proposed pfeo- 25.02.2019- -pf. 18.1584_Redacted.pdf (375.11 KB) , Document Prop PFEO 25.02.2019-pf.18.1584_Redacted.pdf (254.96 KB) , Document PFEO - 11.07.2019- Redacted.pdf (46.37 KB) , Document review decision -18.07.2019- 1584 (1)_Redacted.pdf (90.03 KB)
FTS/HPC/PF/18/2086, 2091, 2093	Apex Property Factor Ltd (Property Factor)	PF000383		11 Feb, 2019	Document Written Decision (Non-Jurisdiction) PF.18.2086, 2091, 2093_Redacted.pdf (1.65 MB)