Taking of oral evidence from persons located overseas in tribunal proceedings

Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Case Reference Number	Property Factor	Property Factor Registration Number	Application complaints	Date	Files
FTS/HPC/LM/19/1376	Charles White Ltd	PF000153		12 Jul, 2019	Document Certificate of Compliance (10.09.19) LM.19.1376._Redacted.pdf (2.58 MB)
FTS/HPC/PF/19/0970	McCarthy & Stone	PF000391		9 Jul, 2019	Document Written Decision (Failure to Comply)(Proposed PFEO) PF.19.0970_Redacted.pdf (714.45 KB) , Document Proposed PFEO PF.19.0970_Redacted.pdf (181.34 KB) , Document PFEO PF.19.0970_Redacted.pdf (148.67 KB) , Document certificate of compliance 08.08.19 PF.19.0970_Redacted.pdf (158.24 KB)
FTS/HPC/PF/19/1168	James Gibb Property Management Ltd	PF000103		4 Jul, 2019	Document Property Factor Enforcement Order (PFEO) (Proposed).pdf (133.72 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO).pdf (536.04 KB) , Document PFEO PF.19.1168_Redacted.pdf (99.05 KB) , Document certificate of compliance - PF.19.1168 - 23.10.19_Redacted.pdf (136.91 KB)
FTS/HPC/LM/19/1004	Newton Property Management limited (Property Factor)	PF000108	Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties	3 Jul, 2019	Document Written Decision (Complied) LM.19.1004_Redacted.pdf (785.26 KB)
FTS/HPC/PF/18/2556	James Gibb Property Management Ltd	PF000103		25 Jun, 2019	Document Property Factor Enforcement Order (PFEO) (Proposed) - PF.18.2556.pdf (125.05 KB) , Document Written Decision (Failure to Comply) (Proposed PFEO) - PF.18.2556.pdf (498.28 KB)
FTS/HPC/PF/18/2556	James Gibb Property Management Ltd	PF000103		25 Jun, 2019	Document Property Factor Enforcement Order (05.09.19) PF.18.2556.pdf (206.48 KB) , Document Written Decision (Failure to comply) (PFEO) (05.09.19) PF.18.2556.pdf (110.91 KB)
FTS/HPC/LM/18/3216	Viewpoint Management Ltd	PF000726	Written statement of services (Section 1 of Code)	3 Jun, 2019	Document Written Decision (non jurisdiction) LM.18.3216.pdf (924.9 KB)
FTS/HPC/PF/19/0336	Ross and Liddell	PF000196		3 Jun, 2019	Document Decision (complied) (01.08.19) PF.19.0336_Redacted.pdf (630.18 KB)
FTS/HPC/PF/18/3263	Bute Factors Ltd	PF000769	Communication and consultation (Section 2 of Code), Property Factor Duties	29 May, 2019	Document Written Decision (complied) PF.18.3263.pdf (426.24 KB)
FTS/HPC/PF/19/0835	James Gibb Property Management Ltd	PF000103	Insurance (Section 5 of Code), Property Factor Duties	24 May, 2019	Document Decision (18.06.19) PF.19.0835.pdf (171.17 KB)