Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/PF/19/0660 James Gibb Property Management Ltd PF000103 ,
FTS/HPC/PF/19/1236 The Glasgow Housing Association Limited PF000287 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
FTS/HPC/PF/19/1236 The Glasgow Housing Association Limited (Property Factor) PF000287
FTS/HPC/PF/19/0691 South Lanarkshire Council PF000184 Communication and consultation (Section 2 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) , ,
FTS/HPC/LM/19/1376 Charles White Ltd PF000153 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
FTS/HPC/LM/19/1376 Charles White Ltd PF000153 Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties ,
FTS/HPC/LM/19/1376 Charles White Ltd PF000153
FTS/HPC/PF/19/0970 McCarthy & Stone PF000391 , ,
PFEO PF.19.0970_Redacted.pdf (148.67 KB)
,
FTS/HPC/PF/19/1168 James Gibb Property Management Ltd PF000103 , ,
PFEO PF.19.1168_Redacted.pdf (99.05 KB)
,
FTS/HPC/LM/19/1004 Newton Property Management limited (Property Factor) PF000108 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties