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Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
FTS/HPC/LM/23/1775, FTS/HPC/LM/23/0277 Trinity Factors PF000170 Written statement of services (Section 1 of Code), Complaints resolution (Section 7 of Code)
FTS/HPC/PF/23/2076 Lomond Property Factors PF000359
Document
PF 23.2076 decision_Redacted.pdf (556.84 KB)
FTS/HPC/LM/23/0589+0590 The Proprietors of Milton Hill Estate Property Factor Duties
FTS/HPC/PF/23/3446 James Gibb Property Management Ltd PF000103 Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code)
FTS/HPC/PF/23/2244 Lowther Homes PF000785
FTS/HPC/PF/23/0234 + 0236 Lowther Homes Limited PF000785 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
FTS/HPC/PF/23/3764 Trinity Factors PF000170
FTS/HPC/PF/23/2724 Lowther Homes PF000785 Property Factor Duties
Document
Written Decision PF.23.2724.pdf (482.51 KB)
FTS/HPC/LM/23/1504 Highland Residential (Inverness) Limited PF000712 Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Carrying out repairs and maintenance(Section 6 of Code), Property Factor Duties
Document
Rejection LM.23.1504_Redacted.pdf (463.23 KB)
FTS/HPC/PF/22/3996 James Gibb Residential Factor Carrying out repairs and maintenance(Section 6 of Code)