Property Factors Decisions

Decisions are listed by the latest hearing date.

The date listed is the date of the first hearing of the case by the tribunal, followed by the case reference number and the decision files (PDF).

Decisions prior to 1st December 2016 will refer to The Homeowner Housing Panel. Decisions after this date will be made by the First-tier Tribunal for Scotland (Housing and Property Chamber) .

NEW: we have introduced two new functions to this decision search, that allows cases to be filtered by complaint type or searched by Property Factor Registration Number. Please note, these functions are currently only in effect for the more recent cases, so when it is used it will reduce the number of available decisions to browse. We are continuing to add this information to older cases, and in most circumstances new cases will be added with this information in place.

If you have any questions regarding results on this page please contact us.

Enter a full or part name of a Property Factor here
enter the property factor registration number here to filter results
Enter LM or PF to filter by case type, or type part of the case reference number if known
Case Reference Number Property Factor Property Factor Registration Number Application complaints Date Files Upper Tribunal Decision(s)
HOHP/PF/16/0008 Speirs Gumley
HOHP/PF/15/0132 YourPlace Property Management PF000212 Communication and consultation (Section 2 of Code), Property Factor Duties
PF.15.0132 - Complied Decision.pdf (361.66 KB)
HOHP/PF/15/0045 Your Place Property Management
0045 Decision_Redacted.pdf (2.5 MB)
HOHP/LM/15/0159 Trinity Factoring Services Ltd
0159 Decision_Redacted.pdf (446.69 KB)
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0159 Proposed PFEO_Redacted.pdf (132.89 KB)
,
0159 PFEO_Redacted.pdf (144.96 KB)
,
0159 Certificate of Complaince.pdf (108.32 KB)
HOHP/PF/15/0156/0157/0161 Newton Property Management Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
HOHP/PF/15/0103/0104 Hacking and Paterson Management Services ,
0103.0104 - PFEO_Redacted.pdf (134.98 KB)
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0103 0104 Decision 2_Redacted.pdf (853.73 KB)
HOHP/PF/15/0138 Firstport Property Services Scotland Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
0138 proposed pfeo_Redacted.pdf (140.51 KB)
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0138 decision_Redacted_0.pdf (728.82 KB)
HOHP/PF/16/0016 James Gibb Residential Factors Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code) ,
0016 PFEO_Redacted.pdf (65.84 KB)
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HOHP/PF/15/0135 Factor 4 You Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Insurance (Section 5 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties
0135 - Proposed PFEO_Redacted.pdf (134.31 KB)
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0135 - Descision_Redacted.pdf (684.37 KB)
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0135 PFEO_0.pdf (82.28 KB)
HOHP/LM/15/0069 James Gibb Residential Factors Written statement of services (Section 1 of Code), Communication and consultation (Section 2 of Code), Financial obligations (Section 3 of Code), Debt recovery (Section 4 of Code), Carrying out repairs and maintenance(Section 6 of Code), Complaints resolution (Section 7 of Code), Property Factor Duties ,
0069 - PFEO_Redacted.pdf (64.11 KB)
, ,
0069 Decision_Redacted.pdf (1.05 MB)