Letting Agent Decisions

Use the form below to select a code complaint type and input relevant details to filter the search.

Case Reference Letting Agent Letting Agent Registration Number Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/21/3140 Countrywide Residential Lettings LARN1904055 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 20
FTS/HPC/LA/21/3141 Countrywide Residential Lettings LARN1904055 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 20
FTS/HPC/LA/21/3142 Countrywide Residential Lettings LARN1904055 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 20
FTS/HPC/LA/22/0038 Thomson Properties Aberdeen Ltd LARN1903095 Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/21/2687 Grant Property Management 2006006 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/22/1129 Sandstone UK Property Management Overarching standards of practice (Section 2)
FTS/HPC/LA/18/3416 Factotum LARN1809027 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4), Management and maintenance (Section 5), Ending the Tenancy (Section 6), Communications and resolving complaints (Section 7), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/22/0405 Taylor William Lettings and Estate Agent LARN1810005 Overarching standards of practice (Section 2), Communications and resolving complaints (Section 7)
FTS/HPC/LA/22/1021 Winchesters Letting LARN1812040 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Lettings (Section 4)
FTS/HPC/LA/22/0182 Orchard & Shipman LARN1903045 Overarching standards of practice (Section 2), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)