Skip to main content

Letting Agent Decisions

Use the form below to select a code complaint type and input relevant details to filter the search.

Case Reference Letting Agent Letting Agent Registration Number Sort descending Hearing Date Code Complaint(s) Decisions Upper Tribunal Decision(s)
FTS/HPC/LA/21/3139 Countrywide Residential Lettings LARN1904055 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 20
FTS/HPC/LA/21/3140 Countrywide Residential Lettings LARN1904055 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 20
FTS/HPC/LA/21/3142 Countrywide Residential Lettings LARN1904055 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 20
FTS/HPC/LA/21/3141 Countrywide Residential Lettings LARN1904055 Overarching standards of practice (Section 2), Engaging landlords (Section 3), Communications and resolving complaints (Section 7) [2022] UT 20
FTS/HPC/LA/22/0192 Letslet Property Management LARN1904061
FTS/HPC/LA/23/0994 Murray and Currie LARN1904067
FTS/HPC/LA/23/0765 Arc Property Management LARN1905001 Overarching standards of practice (Section 2), Ending the Tenancy (Section 6), Handling landlords' and tenants' money, and insurance arrangements (Section 8)
FTS/HPC/LA/20/2087 Braemore LARN1905055 Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/21/1561 Braemore LARN1905055 Overarching standards of practice (Section 2), Lettings (Section 4), Management and maintenance (Section 5), Communications and resolving complaints (Section 7)
FTS/HPC/LA/21/0295 Braemore Sales and Lettings LARN1905055 Management and maintenance (Section 5)